Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Beautiful, Stunning, Absolutely Amazing!
on February 20, 2024
Posted by: Jadeite
[This review was collected as part of a promotion.] Ever since I received my Samsung Galaxy S24 Ultra I have been in love; I use it in conjuction with my Samsung Galaxy book3 Pro and Galaxy Buds FE for a seamless experience. I use my S24 Ultra for everything, from school work to gaming and streaming. The screen is beautiful and massive. The titanium rails are Stunning and have a premium feel to it. The camera is absolutely stunning, the photos I have taken have blown my mind!
I love the AI features on the phone, especially the remaster feature on photos. The thing I love the most about Samsung and their products are their user interfaces, One UI 6.1 is amazing in every way.
I love the AI features on the phone, especially the remaster feature on photos. The thing I love the most about Samsung and their products are their user interfaces, One UI 6.1 is amazing in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung will always be the best.
on February 20, 2024
Posted by: 73am7i3diamond
[This review was collected as part of a promotion.] I use my Samsung device for everything, anything that I need is right at the tip of my fingers literally it is. I once used the Samsung Galaxy S20+Ultra for almost two years. It was the best device I ever invested into, at the time of purchase I was using a Motorola Moto but then I dropped it & it was busted so I ended up going back to my Carrier to have it replaced & came across the Samsung Galaxy S20+Ultra. Immediately I fell in love with it, it had so much to offer like the Stylist for one was a huge surprise but the amazing feature the device had was the screen quality, the groove in which the screen almost wrapped around the edges for a more clear visual impact of a high quality resolution at any angle. The sound quality was massively loud, rich & very clear although this phone did have its own built in sound enhancer by Dolby. The other amazing feature was the game quality in which it also had its own built in graphics resolution for people on the go as well as business owners with ideas. Everything about the Samsung Galaxy S20+Ultra really did have a huge display of it own because it was everything I needed & still counting for the newer products in the future, I just wonder what else is in the making for Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Never Fails
on February 20, 2024
Posted by: TedBoy03
[This review was collected as part of a promotion.] Ever since I was in high school I was really into phones at that time I worked and saved up to buy the Note 10 and it was amazing but now I ordered the new 24 Ultra and the new UI is different but it is also easily learned. I believe everyone should try a galaxy device because they are smooth and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very impressed.
on February 20, 2024
Posted by: MettaMoon
[This review was collected as part of a promotion.] This is the first brand new phone I've bought since 2010. My last phone was a used Galaxy S21 5G, which was excellent. This phone, however, has blown me away. Lightning fast, plenty of storage, tons of useful features. I'm very pleased with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the display and features.0
on February 20, 2024
Posted by: Chochem
[This review was collected as part of a promotion.] I feel the battery life is exceptional to earlier models. Seems like nearly double the life. Options for screen resolution are beneficial to stretch out the time between charging. Also an option, according to the software, to charge the phone to 80% instead of 100% System says that option may extended battery life. Just getting into AI features. I like photo editing - remove or add part of an image. Speech to text translating where each end of the phone has a different language. Converse and audio translate in nearly real time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like to AI system very much!
on February 20, 2024
Posted by: snsshin
[This review was collected as part of a promotion.] phone call, photo, transfer language,
Video, ect.
Video, ect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay...
on February 20, 2024
Posted by: Daxzus
[This review was collected as part of a promotion.] After many years of loving my Samsung Note 9, I finally decided to upgrade to S24 ultra. So far, it's okay. Honestly, I'm shocked how much I miss the curves of my Note 9. When I got the 9, that's what bugged me the most was the curved edges and rounded corners. But now with the Unreal 24, the corners are so pointy and jabbing in my palm it's somewhat uncomfortable to hold. Also the 24 is the ultimate lefthander device, but I'm right-hand so the device is rather annoying. The pen is on the wrong side and the buttons are on the wrong side to operate the device holding in the Left hand. Lastly, I've had issues with the network and in sending text messages but doubtful it's the phone and more of my carrier issues. Outside of the cons, this device is blazing fast and snappy and no complaints there. Am I glad I traded up, I honestly I do miss my Note 9, but this is the cost of being on the latest and greatest.
Value
3
Response from Samsung USBy Social Commerce, February 20, 2024
Greetings Daxzus,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Take a look at, "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that may help you resolve what you have described to be experiencing with your messages. If you would like any further assistance afterwards, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Take a look at, "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that may help you resolve what you have described to be experiencing with your messages. If you would like any further assistance afterwards, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I ever had.
on February 20, 2024
Posted by: Booboo
[This review was collected as part of a promotion.] I had a note 9 befor and this is the best phone 📱 I had ever since. The camra on this s24 ultra is so good it's insane.
Value
5
Written by a customer while visiting Samsung US