Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
1
There is a little problem. The Espen does not work
on February 23, 2024
Posted by: cocoda
[This review was collected as part of a promotion.] I can't touch it well. The S Pen only touches half.
Value
1
Response from Samsung USBy Social Commerce, February 26, 2024
Salutations Cocoda,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few different external factors that can interfere with the S Pen's function. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen. Check out, "S Pen is not recognized by Galaxy phone or tablet" for some simple troubleshooting steps to help resolve what you may be experiencing with your S Pen. I have also linked an article titled, "Change the S Pen settings on your Galaxy device" that may help assist you with what you may be experiencing with your S Pen. If you would like any additional assistance or if you have any questions for us after reviewing the provided resources, let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001457/
https://www.samsung.com/us/support/answer/ANS00077673/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few different external factors that can interfere with the S Pen's function. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen. Check out, "S Pen is not recognized by Galaxy phone or tablet" for some simple troubleshooting steps to help resolve what you may be experiencing with your S Pen. I have also linked an article titled, "Change the S Pen settings on your Galaxy device" that may help assist you with what you may be experiencing with your S Pen. If you would like any additional assistance or if you have any questions for us after reviewing the provided resources, let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001457/
https://www.samsung.com/us/support/answer/ANS00077673/
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is so great - intuitive and easy to use.
on February 23, 2024
Posted by: JK5grands
[This review was collected as part of a promotion.] I love how easy to use the features are. I also think it looks elegant and classy. Makes me feel proud to own!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone, AI is great
on February 23, 2024
Posted by: ISLANDBOY1
[This review was collected as part of a promotion.] I use it for gaming, photos and communicating with relatives in different languages.
It’s a great phone
It’s a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra
on February 23, 2024
Posted by: dfs3660
[This review was collected as part of a promotion.] This phone is the absolute best Samsung phone I have ever owned...I was a holdout for a newer phone, since my Note 20 Ultra was just wonderful...After reading about the newest features of the S24 series, I made 'the leap..." and so glad I did...Camera is great, but to me, the best feature is 'Circle to Search...' Best decision to upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is great faster an easy to use I love it
on February 23, 2024
Posted by: Miminoemi
[This review was collected as part of a promotion.] Streaming my favorite show is amazing love the quality of things you can do with the pictures or surcharge for your favorite products is so easy to do shopping is faster and easy to use the upgrade was amazing thank for continuing making the best phones ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The 'one' phone
on February 23, 2024
Posted by: Legolas
[This review was collected as part of a promotion.] Forged in the depths of Samsung labs, created from the hands of legendary crafters. Where many phones were alike, 3 were similar but 1 was the greatest of all the phones. 2 others were made similar alike but the one was made with features that no one knew. Coming with one of the best camera set ups known to human kind, able to take pictures of crystal clear images that make the shire look like Las Vegas. Editing at your palm tips to use on the fly for any social media needs. To be able to ad notes to files and send them back to your fellowship for the journey! And to top it off, able to wipe put the magic wand styles pen that can change any wizard Grey to white with a touch of the tip an edit. You might see a dark shadow lurking in any image but with the one phone you can simply make it disappear like putting on a wedding ring in a singles club.... it's also great for entertaining kids with not only apps but able to play tic tac toe with the kids, leaving them to say at each adventure outing between breaks to ask for..... The precious.... This is the Samsung S24 Ultra... Hereby know as to the family as My Precious.... You like shiny things, get one... it will change your life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out done themselves
on February 23, 2024
Posted by: Gigi76socalmom
[This review was collected as part of a promotion.] The quality of the S24ultra is amazing. I love the AI features . I love the clarity of the screen when I'm gaming . The size of the screen while I'm watching a movie. I'm grateful they kept the S-pen it comes I'm handy when I'm signing eDocuments . I'm looking forward to grabbing the Samsung watch to pair with my s24u.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on February 23, 2024
Posted by: Aforultra
[This review was collected as part of a promotion.] Totally satisfied with this phone.
Offers great features and a super Camera.
The phone has so many features they are hard to grasp.
Samsung should print a comprehensive brochure showing all of features and how to access them so users of this top flight phone can learn what all of the features are and how to best be able to understand and use them.
Offers great features and a super Camera.
The phone has so many features they are hard to grasp.
Samsung should print a comprehensive brochure showing all of features and how to access them so users of this top flight phone can learn what all of the features are and how to best be able to understand and use them.
All purchasers are not techies.
Value
5
Written by a customer while visiting Samsung US