Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product.
(
205 out of
230)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Display is great and whole experience is fluid
on February 1, 2024
Posted by: SilentAssassin
[This review was collected as part of a promotion.] Circle and search feature is really good. Also, gaming is also smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good solid build quality
on February 1, 2024
Posted by: Curt1111
[This review was collected as part of a promotion.] Use for normal web browsing, streaming music., keeping up with account management.
Like no glare screen and speaker quality., extra storage included. , trying to lean how to manage cloud storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs more refinement
on February 1, 2024
Posted by: Chowdhury
It's a refined device but there's still lot of improvement needed. It's still gives issues transferring data from previous version of this phone. It's Sad!
Response from Samsung USBy Social Commerce, February 2, 2024
Hey there Chowdhury,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Here's the content that Android devices can transfer to one another: Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. We would love nothing more than to assist you with whatever you may be experiencing with your new Galaxy S24 Ultra but without having any details available and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Here's the content that Android devices can transfer to one another: Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. We would love nothing more than to assist you with whatever you may be experiencing with your new Galaxy S24 Ultra but without having any details available and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Written by a customer while visiting Samsung US
Customer Rating
5
I was impressed
on February 1, 2024
Posted by: Mrfrappuxinno
[This review was collected as part of a promotion.] The phone is an upgrade from previous models as someone who likes to stream and game on the go, the heat sync works wonders my phone gets hot significantly less and the battery last longer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The First and Best AI Phone.
on February 1, 2024
Posted by: Singh1
[This review was collected as part of a promotion.] Great phone. I love beautiful bright display. Camera is top notch. Low light photos and night shots are great. Love all the AI features specially the live call translation. Very helpful for daily use. The three stars on side where I can use AI is a nice feature. Also new easy search with the help of AI by just circling the particular part of picture or any where on screen is a unique feature no other phone has. Also love the big screen for watching movies and playing games. Games are very smooth. Overall I love Galaxy Ultra 24 AI phone. I had Galaxy Note 10 + 5G, which I had for almost 4 years. Never ever had any slowdown or screen Crack on that and didn't want to replace my Note 10 but owning Ultra 24 AI now, I don't regret. Samsung has a very good build quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding!!
on February 1, 2024
Posted by: GALAXY4EVER
[This review was collected as part of a promotion.] I was hesitant to buy the new Galaxy S24 Ultra because I had the S23 Ultra, but I couldn't resist the awesome pre-order and trade in offer Samsung had on their site.
I am so glad that I got this phone! The S24 Ultra is AMAZING!! I couldn't believe how fast and smooth this phone was! The difference from my S23 Ultra is huge! This phone is so much more than I expected. I can't say enough about the speed. The camera is fantastic! My pictures are so detailed and vivid, my videos are incredible. I absolutely love the editing features. I almost feel like a professional!
The AI features are insane! There is so much you can do! I'm constantly circling things to see what the AI comes up with. It has not let me down.
One of the greatest features is the Live Translate. I can finally talk to my aunts and cousin's in Italy without them making fun of my broken Italian. It's very impressive.
I'm having a great time with the AI customizations available on the S24. I can create fantastic wallpaper, themes and everything I need to make my phone unique work of art.
There is just so much to do! All the AI features are really something out of this world! I'm looking forward to seeing what Samsung comes out with in the future.
This is by far the best phone I've ever had!
Thank you Samsung!
Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone with blazing fast feaures
on February 1, 2024
Posted by: Minimarlo
[This review was collected as part of a promotion.] I just received my phone and had an amazing experience setting it up and importing all my data and setting from my Note 10+. I love the quick response times to using my apps and the photos are amazing. So far, so good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Building from what works
on February 1, 2024
Posted by: Xcaliburpcs
[This review was collected as part of a promotion.] From the beginning of the cellphones to the current state, we as individuals have improved our lives with the help of cellphones. Our phones have brought the people that live the furthers closer to our lives . From my S24 Ultra to my original Samsung Note 1 we have come to a new level of quality, bringing AI can further and has improved my picture editing skills and allowing me to bring smiles to the mass. With the assistance of AI translation I no longer struggle with communicating with other cultures. Samsung is not the only winner humanity is.
Value
4
Written by a customer while visiting Samsung US