Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Meet Your AI Best Friend
on February 1, 2024
Posted by: Firerocket
[This review was collected as part of a promotion.] The new AI features are absolutely above expectations. Your pen allows you to snap photos at the click of a button, zoom in, you can control features of websites and more! Effortless gaming with Epic Games; top of the line graphics and a stellar processing speed to boot.
I am in awe at the real-time translation feature for calls allowing people of different languages to speak effortlessly!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from my Note 20
on February 1, 2024
Posted by: JoeCool
[This review was collected as part of a promotion.] I upgraded from a Galaxy Note 20 5G. I was reluctant to do so because I loved that phone but because of the age i was no longer elligible for OS updates. I still have my stylus, which was an essential but am loving it for so much more.
The screen is one of the high points with the device. It isn't nearly as reflective as my last device and it makes a huge difference when viewing in lots of light conditions. I wasn't sure about going from the rounded bezels, which I actually loved, to a full flat screen but I'm finding that it doesn't make much of a difference. I do miss the edge notifications but that ultimately is a small thing.
The phone is quick with everything I've tried and the battery life has been fantastic. So far the lowest I've had my battery get was in the mid 20% range and that was the first day I had it and was transferring data from my old phone and playing with the settings.
One big thing I was looking forward to checking out are the cameras. I've done a little bit with them but so far haven't seen much of a difference. I've got plans soon to get out and take lots of pictures to see if there is a noticeable improvement.
I have had a chance to use some of the new AI features like the circle search. It is easy to use and cuts down on time having to type my searches out but so far the results of the searches when I've circled images has been just OK. I'll have to use it more to see if it is worth it or not.
Overall, it's been good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful design, Amazing camera
on February 1, 2024
Posted by: Losark
[This review was collected as part of a promotion.] I've had this for a day now and right out of the box it looked and felt very premium. The matte metal frame and very narrow screen border is quite handsome.
It maintains temperature better than expected, staying only slightly warm despite the heavy processor and storage load involved in initial setup and file transfers.
I haven't done deep yet, but the initial impressions of the cameras are excellent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ai is unbelievable!
on February 1, 2024
Posted by: Maverickpro
[This review was collected as part of a promotion.] I use my Samsung S24 Ultra to watch videos, movies in the highest definition possible, also the gaming on my device is crazy l. No lag, the fps (frames per second) is par to none. Another thing I love about this phone is the camera and the editing I can do to my photos, I can practically erase anything, in any photo,without breaking a sweat. Making for a picture perfect picture, EVERYTIME! LOL!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and smooth
on February 1, 2024
Posted by: Anthony
[This review was collected as part of a promotion.] This phone is leaps and boundaries better than my old phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New to samsung
on February 1, 2024
Posted by: Samsungfan
[This review was collected as part of a promotion.] I love my samsung. I switched from apple to samsung and I don't regret my choice at all! The 24 ultra has a great camera with an excellent zoom range and helpful feature such as AI translate and samsung notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has better resolution
on February 1, 2024
Posted by: Legendfitness
[This review was collected as part of a promotion.] I've had samsung since the s2 days and every year they expand their technology by providing customers with the greatest phones ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game changing
on February 1, 2024
Posted by: That1guy
[This review was collected as part of a promotion.] This device has been an absolute game changer in my life. I am a full time student studying electrical engineering and the new A.I. features have been incredibly beneficial in the way I study. I appreciate how the new features have been subtly added and how each of them have such a big impact. Outside of studying and working I do enjoy catching a concert from time to time and I am incredibly excited to capture my impactful moments. The more I use my phone the more I am delighted by how empowering the new S24 ultra has been.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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