Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love it 🤩
on February 2, 2024
Posted by: PSR1394
[This review was collected as part of a promotion.] I received the S24 Ultra on January 26th, and I've been using it nonstop ever since. It's awesome! The display is incredible, and the camera is out of this world. The battery life is amazing;it lasts for like a whole day, even when I'm using it like crazy. #Samsung #S24Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superior phone
on February 2, 2024
Posted by: FARGER
[This review was collected as part of a promotion.] I use apple products for work. The Samsung S24 ultra is faster, better quality and has more features than the latest Apple phone. From the screen to the pen, this phone is my favorite and continues to surpass my expectations in battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love The Battery and Features
on February 2, 2024
Posted by: TexasGirl79
[This review was collected as part of a promotion.] Love my stylus, the battery life last a lot longer then my ZFlip. I will never go back to the ZFlip again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best one
on February 2, 2024
Posted by: Miguelui
[This review was collected as part of a promotion.] Beautiful and the more powerfull celphone i the World is amaizing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best to date
on February 2, 2024
Posted by: King86
[This review was collected as part of a promotion.] This device has been the best to date so far I've had all the flagships Samsung has put out since the s10 and this one has it all and is just perfected all around. The flat screen really was the cherry on top and is a huge cherry that I've been waiting for lol. Why get any other device when you can have the ultra?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flagship level pioneer experince on a smartphone
on February 2, 2024
Posted by: Bluediamond
[This review was collected as part of a promotion.] I love the firmware and software upgrades for this s24 lineup. The facial recognition has now come almost at par with apple. The software experience is getting more customizable but not as intuitive for ease of use. For example, I would like generative AI to know what images are autodownloaded and unnecessary so they can be deleted with just a click at once, another example would be for getting more stuff done through voice commands.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Suggestion for improvement of AI experience
on February 2, 2024
Posted by: doubie
[This review was collected as part of a promotion.] I'm a big fan of experimenting with change. The being said, it would've been nice to have a little tutorial on the Galaxy AI BUILT-IN. Overall I'm very happy with this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Screen 120hz is not real
on February 2, 2024
Posted by: Manolo
[This review was collected as part of a promotion.] The color of the screen is really bad. The black is gray and the color is all washed out. 120hz is not working properly. When you are in a videocall the screen ratio get even worst. Even the s21 ultra has better screen and the 120hz works constantly.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, February 2, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
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