Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(2,214 Reviews)
Open Ratings Snapshot
Rating breakdown 2,214 reviews
5 Stars
1,899
4 Stars
213
3 Stars
49
2 Stars
19
1 Star
34
89%of customers recommend this product. 
(
205 out of 230
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Galaxy AI so worth it for school
on February 5, 2024
Posted by: GalaxyLoyal
[This review was collected as part of a promotion.] I use my galaxy for photos and videos but also now to keep my notes and record lectures. Loyal to galaxy and a big note user I upgrade every year. This year gave me a bigger bump than normal thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is nice and has an amazing camera!
on February 5, 2024
Posted by: Jamber4206
[This review was collected as part of a promotion.] Great phone with a great camera that doss many great features once you learn them all!!! I would recommend this phone but I'm my the kind of person that buys the new phone every time it comes out so I'm hoping for some longevity on this one!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Minimalist design with cool colors
on February 5, 2024
Posted by: LeoSam
[This review was collected as part of a promotion.] If you're looking for the best device to enjoy multimedia, streaming videos, enjoying high-quality audio or reading books or Internet news, there's no better phone on the market right now.
I'm coming from a Samsung Fold phone, and I just hope that there's a new software update to correct the vivid color mode on the Samsung s24, but even so, the display still looks gorgeous and the antireflective coating is so useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great! The first smartphone that is really smart!
on February 5, 2024
Posted by: Farique
[This review was collected as part of a promotion.] I'm totally in love with my Samsung Galaxy S24 Ultra. It's the best phone ever. It has a crazy good camera (200mp) that takes awesome photos and videos. Like, I can zoom in on anything, even at night, and it looks so clear and sharp. I can also edit my photos with the Galaxy AI, which gives me cool suggestions on how to make them look better.
It also has a super fast processor that lets me do anything I want. I can play my favorite games, and multitask like a boss)). It never lags or freezes, even when I have a bunch of apps open.
The screen is amazing too, big and bright, and it has an S Pen!!! (in recent years I have been buying Samsung Galaxy specifically for the s pen). I use the S Pen a lot for writing notes, drawing sketches, and circling stuff on the screen 😍The screen also has a fingerprint scanner that unlocks the phone in a second.
The battery life is great too. It lasts all day, even when I use it a lot. And it charges super fast, either with a cable or wirelessly. I can also share my battery power with my friends who have Samsung devices, which is pretty cool.
The Galaxy S24 Ultra is more than just a phone, it's a 🤩😍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lives up to my expectations!
on February 5, 2024
Posted by: Raumulin
[This review was collected as part of a promotion.] I've been a loyal Galaxy user for a decade. Still miss my S7. The S24Ultra has seamlessly taken the next step up and it does not disappoint. Performance out of the box is blinding fast.
Weight is excellent. The feel is wonderful. The screen vibrancy is unmatched. This phone will not disappoint. I do wish they had kept the SD card slot, but that's the way the industry is going.
Recommend Buy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful Display
on February 5, 2024
Posted by: Hunter
[This review was collected as part of a promotion.] I love how fast and bright the display is on the new S24. I still have a lot of features to uncover but so far everything is awesome about this phone. One day other product users will understand and hopefully find ways to be more compatible across devices.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In Love with Galaxy phones
on February 5, 2024
Posted by: LOVE4GALAXY
[This review was collected as part of a promotion.] My first samsung phone was a Galaxy S6 and ever since, I have stick with them everytime is time for me to update, I love how they look from the outside to inside and what it has to offer as far as their system, always given a great quality images and videos. Love that I can do everything with it, from sending files, to scanning documents, managing emails, all the apps that are compatible make my life much easier, is like having a mini computer, I find the Galaxy cellphones to be multi-used, it can be use for entertaining and for work and personal stuff, as long as Samsung keeps making Galaxy phones, I will be a loyal customer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An excellent upgrade from the S21 Ultra
on February 5, 2024
Posted by: Youkosnake
[This review was collected as part of a promotion.] I've recently upgraded to the S24 Ultra after a few years now with the S21 Ultra. It's been an absolute upgrade across the board. I've had a bad habit of keeping the S21 on the charger as of late, as the battery just wasn't keeping up these days. Most days, it's dropped to around 85% before I've left the house in the morning. I normally take lunch around 11:30 and am down to about 30%. Plug it in during lunch to get it back up to around 80% by the time lunch ends. It's back down to about 25% by the time my day is through, at 4:30. After a week of the s24, I get through to 4:30 at around 55%, screen on time about 5½ hours, projected total time from 100%-0% : 19h10m. Insane battery life upgrade.
This is also my first S series with an S pen, which has massively come in handy, as I am constantly editing, scribbling on, and taking notes on blueprints on the job site. Not something I use outside of work, but definitely comes in handy for work purposes. As does the live translate and call translating. In construction, there's times temps are placed on the job knowing very little English, and these features have already come in handy for translation purposes.
All in all, it's been an excellent workplace upgrade. I've yet to delve too much into the camera or just fun features, but considering I'd cracked a camera on my s21, I can all but assume it does that better too lol.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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