Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Always innovative and setting the bar.
on February 5, 2024
Posted by: SanSolo
[This review was collected as part of a promotion.] Always innovative and setting the bar for smartphone all across the board. Great phone and reliable as it's predecessor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Gaming phone
on February 5, 2024
Posted by: Sarnerth
[This review was collected as part of a promotion.] I would give the phone 5 stars but for some reason it keeps kicking me out of raid shadow legends.
Value
3
Response from Samsung USBy Social Commerce, February 6, 2024
Hey there Sarnerth,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your app not working properly on your device. Feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your app not working properly on your device. Feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Written by a customer while visiting Samsung US
Customer Rating
5
First AI phone
on February 5, 2024
Posted by: Kimchidaddy
[This review was collected as part of a promotion.] First AI on-board phone. What else should i explain about the phone?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on February 5, 2024
Posted by: Love24
[This review was collected as part of a promotion.] I use my device for school , work , gaming
I use it everyday
I use it everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Titanium feels great
on February 5, 2024
Posted by: Toeknee24
[This review was collected as part of a promotion.] I use my phone mostly for photo, chatting and games. The 1 tb storage is good if you want to store a lot of high quality photo and video. Games rums smoothly and screen is spectacular
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far this phone has been a overall good phone.
on February 5, 2024
Posted by: Robsprg
[This review was collected as part of a promotion.] The phone does all I need it to the only thing I've noticed is the glass screen protector cracks in the middle on the left edge all the time not sure of why.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Over all good, 2 minor complaints
on February 5, 2024
Posted by: Poolgirl
[This review was collected as part of a promotion.] The color of the phone itself isn't quite what I expected. It looks more grey than violet. And the screen colors are quite dull with the eye sensitivity setting enabled.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product in question
on February 5, 2024
Posted by: Wingedone
[This review was collected as part of a promotion.] I love my Samsung for watching movies. The screen is big and visible
Value
5
Written by a customer while visiting Samsung US