Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(1,921 Reviews)
Open Ratings Snapshot
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product. 
(
72 out of 78
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I love the new features
on February 5, 2024
Posted by: Samsung4life
[This review was collected as part of a promotion.] I use my phone for personal use for pretty much every thing. I rarely have to use my lap top. I'm getting to know all about the AI feature and so far I'm loving it. Inalso love the new glass.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product contains great features
on February 5, 2024
Posted by: Rigolov3rboii1
[This review was collected as part of a promotion.] Work, gaming, movies, sports, streaming music videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect!
on February 5, 2024
Posted by: ssuda3
[This review was collected as part of a promotion.] I bought the 512 gig Samsung S24 Ultra in the Titanium Violet. Firstly, this is a great color. Never seen a color as beautiful as this in the Galaxy S24 lineup.
Okay, have had the device for a week anf here is my mini review:
Pros -
1. Gorgeous exterior and color
2. Flat screen finally. Makes using the S-Pen a lot more easier and applying screen protector was a breeze.
3. Brightness outdoors is amazing.
4. The sampling rate has increased and it shows while using the device.
5. Amazing battery life. Initially took 3 days for the phone to learn my usage patterns but man, once I did, I'm getting about 8-9 hours of Screen on time in 24 hours with still some battery left.
6. Smart Switch was smooth. Did not lose anything while transferring from my old S23 Ultra.
7. Snapdragon 8 Gen 3 is amazing. The phone flies.
Now, for the cons:
1. Not sure what the hype is about AI. The AI is okay at best. Samsung has a lot of catching up to do with respect to Google's standards. And Samsung planning to charge for half-baked AI is ridiculous and corporate greed despite the price increase.
2. Photos are good but by no means great. Especially, night time shots are very poor.
3. Removal of 10x zoom makes absolutely no sense.
4. Price increase is not cool.
5. The Vivid mode issue. Screen looks bright but I miss the Vivid screen that made past Samsung screens pop. Samsung, if you are reading this, get this back.
All in all, a good phone but with flaws especially for the insane prices.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on February 5, 2024
Posted by: Detroitpapi06
[This review was collected as part of a promotion.] I'll never leave Samsung! This phone is wonderful and the camera is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love new flat display. Faster animations than ever
on February 5, 2024
Posted by: chahalnavy
[This review was collected as part of a promotion.] I am samsung lover, i always choose samsung devices over iphones or competitors. I love their quality and overall features.
S24 ultra is great device, faster animations are a win. I love the Spen inside the phone itself. The AI translation is great 👍. Its a win win win.
The speed performance and cameras are aweaome. Need a pro user to handle these insane upgrades. I will say samsung is doing great by listening their customers. The ram memory is again means a handheld PC in ur hands. I will stay with samsung family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What an upgrade from S21U
on February 5, 2024
Posted by: CaptainTeemo
[This review was collected as part of a promotion.] I'm absolutely satisfied with the upgrade from S21 Ultra. Changing from curved screen to flat screen was better than expected. The camera quality is amazing, plenty for my needs of taking videos of my dog, food, and nature scenery. The Snapdragon processor beats everything out there, period.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new orange phone
on February 5, 2024
Posted by: Jerzeygirl
[This review was collected as part of a promotion.] I use this phone for personal use... but I love the ease of the features. And I love the camera and the zoom... it's great when I want to professional pictures of food, flowers and scenery. And I love the new colors..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well I can't review the new S24. I don't own one.
on February 5, 2024
Posted by: marion
[This review was collected as part of a promotion.] I would use it to take many photos of all my family functions and my recipes. Also make videos of my recepies and family gatherings.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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