Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(1,921 Reviews)
Rating breakdown 1,921 reviews
5 Stars
1,682
4 Stars
183
3 Stars
32
2 Stars
10
1 Star
14
92%of customers recommend this product.
(
72 out of
78)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome Product, my favorite for phones
on February 14, 2024
Posted by: EddieRam228
[This review was collected as part of a promotion.] Samsung devices are awesome in every area the build quality is awesome it's fast and snappy, Great Product...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been perfect for me
on February 14, 2024
Posted by: Agarcia726
[This review was collected as part of a promotion.] Excellent device for gaming and streaming. Screen brightness was a reduced a bit from the 23, from the looks of it, but still enjoying the phone overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing products for people with disabilities
on February 14, 2024
Posted by: NessBee
[This review was collected as part of a promotion.] Because I have certain disabilities this phone has made my life so much easier with the AI technology. It's unbelievable how the world is evolving. Never would I have ever thought my life would have been so much simpler because of the AI technology. Also, I love the anti-glare. It makes it so much easier since we use our phones mostly during the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Galaxy
on February 14, 2024
Posted by: alejan39
[This review was collected as part of a promotion.] I have had the Note since the Note 8, and I will always chose the Galaxy Note, now Ultra line with the s pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on February 14, 2024
Posted by: Redwan
from New York
Expertise:Expert
I bought this phone 2 weeks. Works great. It's better than any Samsung phone I owned before.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, February 14, 2024
Hiya Redwan,
Thanks for taking the time out of your day to share your thoughts with us about your experience with your brand-new Samsung Galaxy S24 Ultra. We love to hear that you have been having such an amazing experience so far with your device. If you have not already had the opportunity to check out our YouTube channel, feel free to take a look at that when you have the chance. We currently offer 20 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your new device. With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. Note Assist allows you can easily summarize, translate, and organize exactly how you want your notes to be. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Plus, customizing your Galaxy S24 Ultra will be that much more fun, too! Let us know if you have any questions for us by reaching out to Samsung Support. Otherwise, have fun exploring all of the features of your new Galaxy S24 Ultra! Thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the time out of your day to share your thoughts with us about your experience with your brand-new Samsung Galaxy S24 Ultra. We love to hear that you have been having such an amazing experience so far with your device. If you have not already had the opportunity to check out our YouTube channel, feel free to take a look at that when you have the chance. We currently offer 20 videos that are dedicated to the S24 Series and those fantastic features that you now have available since purchasing your new device. With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. Note Assist allows you can easily summarize, translate, and organize exactly how you want your notes to be. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more! I have also provided a link to your device manual if you would like to familiarize yourself with your various settings. Plus, customizing your Galaxy S24 Ultra will be that much more fun, too! Let us know if you have any questions for us by reaching out to Samsung Support. Otherwise, have fun exploring all of the features of your new Galaxy S24 Ultra! Thanks for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE SAMSUNG!
on February 14, 2024
Posted by: MurseC
[This review was collected as part of a promotion.] They have done it again. Amazing phone. Amazing design combined with the new AI, it can't be beat!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
In-app game crashes Dragon Ball Legends
on February 14, 2024
Posted by: weaknewb
[This review was collected as part of a promotion.] So far everything has been Flawless solid and fast and reliable the only thing that's not working well is just Google Play Store games specifically Dragon Ball Legends keeps crashing that's not to say it's your guys's fault necessarily but I'm just hoping for a patch really really soon the phone is great thank you
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 14, 2024
Posted by: Jaycorolla
[This review was collected as part of a promotion.] I love how thus phone works and all it's new added features plus now having the pen back into its case. Bringing a flagship model to the upper tier level.
Value
5
Written by a customer while visiting Samsung US