Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,603 Reviews)
Open Ratings Snapshot
Rating breakdown 30,603 reviews
5 Stars
26,197
4 Stars
3,461
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone
on November 11, 2026
Posted by: Leigha
[This review was collected as part of a promotion.] I chose the Galaxy S25 ultra because I wanted to upgrade from my older Galaxy device. Boy am I glad I did. The camera is amazing, the storage capacity is great, the battery life is phenomenal. I do not have one bad thing to say about this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone!
on November 11, 2026
Posted by: VictoriousAries9
[This review was collected as part of a promotion.] I love playing games on my phone, scrolling through Facebook, watching YouTube, reading articles, and listening to music and podcasts. The battery is great for how much I'm using my phone in some way. The light pink shade I chose is prefect and may what i wanted, its beautiful. I also have plenty of storage space for all of my photos of my dogs, I don't have to worry about running out of space. The s pen is also great to have!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Real AI Phone
on November 11, 2026
Posted by: AhmedSadek
[This review was collected as part of a promotion.] The phone is very helpful and real Ai supportive to me, facilitating everything, very smooth moving between screens very easily very excellent camera, best phone I ever bought,
Thanks Samsung team for this gorgeous phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great feature and upgrade
on November 11, 2026
Posted by: Alo2ro
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because of the camera. I am interested in photoshoots and I use it more for professional photos, which come with the greatest feature upgrades. It has the best camera, allowing you to create professional photos without spending a lot of money.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Slammin jammin phone
on November 10, 2026
Posted by: Ericsrockinphone
[This review was collected as part of a promotion.] I've had many cell phones over the years and by far without a dought "I chose" the Samsung galaxy s25 ultra to be the phone for all my future cell needs. This phone can do not just about but everything you throw at it without fail. I will say samsung has me for a customer for life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Features training - Feeling left behind
on November 10, 2026
Posted by: Xxxxxx
[This review was collected as part of a promotion.] I chose not to be left behind with the ever changing technology. I watch YouTube videos to stay on top of new features when not explained by provider with updates.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone
on November 9, 2026
Posted by: Deadheaddave
[This review was collected as part of a promotion.] I chose your Samsung galaxy s25 ultra because I have had Samsung galaxy S series phones since the SII then I had the S4 then I had a S20 then changed to a S24+ and ultimately I came to the S25 ultra it is superior to the 24+ much more memory and faster. I really like this phone and I would encourage anyone to buy it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on November 9, 2026
Posted by: Busymom5
[This review was collected as part of a promotion.] I chose the galaxy S25 ultra because it helps me to stay on top of everything my family needs no matter were I am. I watch movies on it, take care of daily tasks and check all my email from my phone. The grandkids love using the s pin to draw pictures and leave me little note.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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