Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
It is a great phone.
on April 13, 2026
Posted by: N7Z9ishim
[This review was collected as part of a promotion.] It's a good phone for the most part. The most irritating thing is the fingerprint sensor is not always accurate. The phone does not typically lag, and it has great storage. I would recommend it to others who are looking for a good phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Lizzyroo
[This review was collected as part of a promotion.] This phone is used for texting,calls and some games. I love the AI feature for creating fun pics and getting useful information. It functions well and is a great value for the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Sleek Phone
on April 13, 2026
Posted by: StaycG
[This review was collected as part of a promotion.] Good for everyday use, social media, streaming, light gaming , and amazing quality with the camera !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay, but not great!
on April 13, 2026
Posted by: Candleswife
[This review was collected as part of a promotion.] This phone is okay but has issue with lagging. The camera on it's really good but the rest of it is kind of slow.
Value
3
Response from Samsung USBy R&R, April 15, 2026
Hey Candleswife,
Thank you for sharing your thoughts. It's great to hear that the camera stands out to you, and your feedback on overall speed highlights the importance of performance for daily use. By default, your phone operates under a Standard performance profile, which balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed.
To do this, navigate to Settings, then tap on Device Care. From there, select Performance Profile and choose Light mode. For more tips on keeping your device running optimally, please check out our online guide linked below. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts. It's great to hear that the camera stands out to you, and your feedback on overall speed highlights the importance of performance for daily use. By default, your phone operates under a Standard performance profile, which balances processing speed, battery life, and cooling efficiency. However, you can switch to Light mode, which prioritizes battery life over processing speed.
To do this, navigate to Settings, then tap on Device Care. From there, select Performance Profile and choose Light mode. For more tips on keeping your device running optimally, please check out our online guide linked below. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phone
on April 13, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] I love this phone, I've had no problems with it. I like the security on it where you can scan your fingerprint on the screen. It is pretty fast, charges good, and takes good pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A well put together phone
on April 13, 2026
Posted by: Htxpip
[This review was collected as part of a promotion.] The Galaxy AI Gemini is nice.. why better the other AI and better the IPhones Siri
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never a issue
on April 13, 2026
Posted by: Momof4
[This review was collected as part of a promotion.] I got this phone and I can say. Its been a very good phone. I do play games on it as well . Has a good camera easy to use and the quality is extremely good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My A36 Phone
on April 13, 2026
Posted by: MIMI75
[This review was collected as part of a promotion.] I really like the secure folder. I never had this option before on any of my past devices.
Value
5
Written by a customer while visiting Samsung US