Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Tough enough for Texas
on August 10, 2026
Posted by: Abernathik
[This review was collected as part of a promotion.] This is the best phone I've ever had and I got it free with my plan I don't know how they could afford to give away and I don't know why everyone else didn't get it but I got lucky. This phone can withstand the elements of a grueling Texas summer. I'm a welder I work outside with dirt metal Heat Sparks and lots of sweat and this phone never fails it's always there when I need it always works and works astonishingly well I chose this phone because it was tougher than the rest and had the best features happy to have it and I'll by Samsung every time
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Should not have switched
on August 10, 2026
Posted by: G77777
[This review was collected as part of a promotion.] This phone drives me nuts!! Freezes ALOT! Right in the middle of doing something... it seems to just stop...then you wait and wait...finally if lucky it unfreezes. Most the time I just shut it completely down. I dont like the volume controls at all...sometimes hard to distinguish which I'm using...up or down...they feel to similar and should not be that way. More i could say...but tired of typing..
Value
1
Response from Samsung USBy R&R, August 17, 2026
Hey there G77777,
Thank you for choosing the Galaxy A36 5G and for sharing your experience. The Galaxy A36 features a vibrant display, 5G connectivity, and a capable camera system designed to enhance your everyday communication and entertainment. We understand that frequent freezing and hard-to-navigate volume controls can be frustrating when you're using your phone. For tips on how to optimize your device's performance, please check out the link provided below. Your feedback helps Samsung continually improve the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A36 5G and for sharing your experience. The Galaxy A36 features a vibrant display, 5G connectivity, and a capable camera system designed to enhance your everyday communication and entertainment. We understand that frequent freezing and hard-to-navigate volume controls can be frustrating when you're using your phone. For tips on how to optimize your device's performance, please check out the link provided below. Your feedback helps Samsung continually improve the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Nemoscwnnwr69
[This review was collected as part of a promotion.] I use this samsung for gaming and making videos and it works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Nemoscwnnwr69
[This review was collected as part of a promotion.] I use this samsung for gaming and making videos and it works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Nemoscwnnwr69
[This review was collected as part of a promotion.] I use this samsung for gaming and making videos and it works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Nemoscwnnwr69
[This review was collected as part of a promotion.] I use this samsung for gaming and making videos and it works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Nemoscwnnwr69
[This review was collected as part of a promotion.] I use this samsung for gaming and making videos and it works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Nemoscwnnwr69
[This review was collected as part of a promotion.] I use this samsung for gaming and making videos and it works great.
Value
5
Written by a customer while visiting Samsung US