Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
MY A36 5G
on June 20, 2025
Posted by: RebelAnn
[This review was collected as part of a promotion.] I haven't had my A36 5G but a few days but so far I love it. It is a upgrade from my A32. It has more storage and a better camera. The screen images and pictures are more vivid and brighter. Transferring all my apps and data was easy with the Samsung features. I am still learning all the features and options and navigating the Galaxy AI features so for now I give it a 4 star rating. That may change after I learn everything.
Value
4
Response from Samsung USBy R&R, June 20, 2025
Hey there RebelAnn,
Thank you for sharing your initial experience with the Galaxy A36 5G! We are excited to hear that the upgrade from your Galaxy A32 is already providing a noticeable improvement in camera clarity, a vibrant display, and increased storage capacity. The streamlined SamsungSwitch app and data transfer features are just a few ways we prioritize your convenience. While this model does not include the full range of Galaxy AI, it offers several smart features that enhance the user experience. We are confident that your appreciation for the device will continue to grow as it is designed to support your everyday needs and more. Thank you for being part of the Samsung family—innovation inspired by you.
-Ty
Samsung Support
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Thank you for sharing your initial experience with the Galaxy A36 5G! We are excited to hear that the upgrade from your Galaxy A32 is already providing a noticeable improvement in camera clarity, a vibrant display, and increased storage capacity. The streamlined SamsungSwitch app and data transfer features are just a few ways we prioritize your convenience. While this model does not include the full range of Galaxy AI, it offers several smart features that enhance the user experience. We are confident that your appreciation for the device will continue to grow as it is designed to support your everyday needs and more. Thank you for being part of the Samsung family—innovation inspired by you.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Glenn
Verified Purchase:Yes
Compared to the A14 I've been using, it's a dream!
Response from Samsung USBy R&R, June 20, 2025
Hey hey Glenn,
We’re thrilled to hear that you’re enjoying the Galaxy A36 5G! Describing it as “a dream” compared to the A14 is high praise. It is an excellent reminder of how smooth and responsive the Galaxy A36 experience truly is. With its sleek performance and smart features, it’s the perfect upgrade for anyone looking to elevate their mobile routine. Thank you for being part of the Samsung family. Innovation that moves you forward.
-Ty
Samsung Support
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Samsung Community
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We’re thrilled to hear that you’re enjoying the Galaxy A36 5G! Describing it as “a dream” compared to the A14 is high praise. It is an excellent reminder of how smooth and responsive the Galaxy A36 experience truly is. With its sleek performance and smart features, it’s the perfect upgrade for anyone looking to elevate their mobile routine. Thank you for being part of the Samsung family. Innovation that moves you forward.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing galaxy inspired phone.
on June 20, 2025
Posted by: Singlematchaa
[This review was collected as part of a promotion.] This phone is one attractive device. You have two tone screens, and back features. Very great galaxy AI, you have different color of fonts and themes. Great use for day to day life, its great for setting up meetings and keeping you organized on calendar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a36 5g
on June 19, 2025
Posted by: Galaxy1
[This review was collected as part of a promotion.] Ive become a huge. Fan of galaxy devices in past 5 years. Ive had several different series and models and the galaxy a36 5g is 1 ive had out of all them that I would recommend & most likely purchase as a replacement. The camera is clear and crisp, the features are all that u expect from a galaxy phone and I personally like the bigger screen on any device, and this is a 6.7 in screen! Fabulous!!Galaxy AI works great and is usually spot on. So far I give this device the highest rating if any ive had!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The apps on this is awesome. The camera, nice fea
on June 19, 2025
Posted by: Bill76
[This review was collected as part of a promotion.] This phone is awesome. The built in processor? Awesome. The gaming and vids are phenomenal. The keyboard is great. The screen size is awesome. Ide recommend this phone in a heartbeat. Im so glad u purchased this phone. I had a galaxy 0A3. Good but old( outdated) I wanted to stay with Samsung, glad I did. The AI on this phone is exceptionally awesome. I love Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great service
on June 19, 2025
Posted by: amcniff
[This review was collected as part of a promotion.] Galaxy AI works well, I have never had that so that was new for me. My hot spot stays connected and doesn't stop or buffer so that's a plus. My battery life last a long time too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great for me!
on June 19, 2025
Posted by: Pinkvectorstudio
[This review was collected as part of a promotion.] This phone works great as my first Galaxy AI phone, till now i've been discovering all the things that the product has
The storage its great... works beautifully
Value
4
Response from Samsung USBy R&R, June 20, 2025
Hi Pinkvectorstudio,
Thank you for sharing your experience with the Galaxy A36 5G! This device offers seamless performance and ample storage, making it perfect for your everyday needs while allowing you to explore the features that set Samsung smartphones apart. While this model doesn't fully support the complete rollout of Galaxy AI, it still includes numerous innovative features that enhance your daily usability. Overall, it's a fantastic choice for enjoying more brilliant and smoother mobile experiences. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A36 5G! This device offers seamless performance and ample storage, making it perfect for your everyday needs while allowing you to explore the features that set Samsung smartphones apart. While this model doesn't fully support the complete rollout of Galaxy AI, it still includes numerous innovative features that enhance your daily usability. Overall, it's a fantastic choice for enjoying more brilliant and smoother mobile experiences. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Laggy, no SD card support, low performance.
on June 19, 2025
Posted by: CMPe
Expertise:Expert
Extreme lag on every task, compared to the A35 feels way inferior performance wise. Misleading information, it doesn't says thay it doesn't support SD cards anywhere, compared to the previous models.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R, June 20, 2025
Hi CMPe,
Thanks for your feedback. We understand the importance of performance and expandability, and we appreciate you sharing your thoughts. The Galaxy A36 5G is designed to deliver a streamlined experience with built-in power for everyday tasks, and innovative tools help maximize efficiency. While the device structure has evolved from earlier models, many users find that its cloud options still support a smooth and connected experience. Your input helps us refine the future of Galaxy innovation. Thanks for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for your feedback. We understand the importance of performance and expandability, and we appreciate you sharing your thoughts. The Galaxy A36 5G is designed to deliver a streamlined experience with built-in power for everyday tasks, and innovative tools help maximize efficiency. While the device structure has evolved from earlier models, many users find that its cloud options still support a smooth and connected experience. Your input helps us refine the future of Galaxy innovation. Thanks for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US