Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,116 Reviews)
Open Ratings Snapshot
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
Samsung Galaxy A71 5G
on June 30, 2025
Posted by: Sunflower1970
[This review was collected as part of a promotion.] This Samsung Galaxy A71 5G has been the best phone I've ever had. I wouldn't want anything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am 64 yrs old and this my first smart phone.
on June 30, 2025
Posted by: Jkelly22
[This review was collected as part of a promotion.] I cannot believe how cool my phone is and how easy it is to get answers to questions or verify facts by asking Gemini or Bixby. I have not scratched the surface on what all this phone can do. And sometimes I am completely loss on what I can do, but even complete strangers are willing to answer my questions. Everyone knows more about smart phones than I do, but I am getting better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a Good Phone
on June 30, 2025
Posted by: SyzygyOfSEM
[This review was collected as part of a promotion.] I use this phone for work and leisure. It has completely replaced my television set.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The speed of this phone for it price is incredible
on June 30, 2025
Posted by: Nightmare76
[This review was collected as part of a promotion.] The speed of this phone and its camera for the price is incredible not to mention the storage. The new galaxy Ai feature has been a huge time saver in my day to day life. I highly recommend the a series for those that dont want to spend a fortune but still have a very good phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Couldn't connect with my carrier.
on June 30, 2025
Posted by: PastorDan
[This review was collected as part of a promotion.] Couldn't get it connected to the carrier I've been with for 8+ years. "Unlocked" isn't true.
Value
1 out of 5
1
Response from Samsung USBy R&R, July 1, 2025
Hi PastorDan,
Thank you for sharing your insights about the Galaxy A36 5G. We recognize the importance of a device that integrates seamlessly with your preferred carrier, especially after years of loyalty to that network. Your feedback is invaluable as we work to enhance the compatibility of our unlocked Galaxy devices across various networks. To gain a better understanding of your experience, we encourage you to contact a member of our dedicated Samsung Support Team for further assistance. Our commitment is to provide devices that enable flexible connectivity, exceptional performance, and versatility, meeting the diverse needs of our users. We invite you to continue exploring the Galaxy lineup, where innovation and adaptability can elevate your connectivity experience. Thank you for being a valued member of the Samsung community!

Contact Us
https://www.samsung.com/us/support/contact/

-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 30, 2025
Posted by: Maddie
[This review was collected as part of a promotion.] Love my phone. Has many new features. Many things you can do with AI, its incredible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features it's easy to work
on June 30, 2025
Posted by: Unicorn543
[This review was collected as part of a promotion.] My Samsung Galaxy I've had for a couple months I had a different one prior so I just kind of upgraded it it is I've had no problems with streaming from my phone connecting it from my phone to a TV that doesn't support some of the apps that I have and I've been really happy with Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing !
on June 29, 2025
Posted by: JayThe90sGuy
[This review was collected as part of a promotion.] Best budget device from you guys! Gets everything done that I need !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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