Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
This product needs storage expansion
on August 17, 2025
Posted by: Kichus
[This review was collected as part of a promotion.] Samsung a36 needs to have slot for sd card. "Galaxy AI" is very useful.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hello Kichus,
Thank you so much for sharing how things are going with your Galaxy A36 5G. We really appreciate your input on the microSD option. Just a quick note; Samsung Cloud provides excellent storage solutions and can keep your files safe forever, including some that can't be stored on a microSD card. We'll include more details about Samsung Cloud below for your reference. Also, while your device is loaded with many smart features, Galaxy AI hasn’t fully rolled out yet. But don’t worry — you can still enjoy AI-assisted features like Gemini and Google Assistant to make your experience even better. We truly value your feedback and thank you for choosing Samsung as your trusted brand.
Access your device backups in Samsung Cloud
https://www.samsung.com/us/support/answer/ANS10002032/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product had great feature
on August 17, 2025
Posted by: Gregorthoma
[This review was collected as part of a promotion.] Good mornings America really don't carry but I care...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast.
on August 16, 2025
Posted by: William
[This review was collected as part of a promotion.] This phone has given me many tools to improve my daily life, there's the normal ones of course like the notes and camera, but with the pictures I take the Galaxy Ai helps to refine and remove stuff in images. It is rather helpful when I want to take a picture of a dish I've made and don't want someone focussing on the can of soda I have sitting on the counter behind it.
Another extremely helpful feature is the ai image search and summary, I have found it to be helpul in identifying many things, one example and I wouldn't recommend this for safety reasons but I used it to identify some wild edible berries.
This phone is faster and more durable than my old phone, I have dropped it at least 6 times an there's no cracks.
Overall a very nice phone.
Another extremely helpful feature is the ai image search and summary, I have found it to be helpul in identifying many things, one example and I wouldn't recommend this for safety reasons but I used it to identify some wild edible berries.
This phone is faster and more durable than my old phone, I have dropped it at least 6 times an there's no cracks.
Overall a very nice phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on August 16, 2025
Posted by: LilMama35
[This review was collected as part of a promotion.] So far over all its the best phone I have had that I like when it comes to the galaxy phones. You need more like this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung phone. It has so many features.
on August 16, 2025
Posted by: Ladybug
[This review was collected as part of a promotion.] I have used Galaxy AI. It is a great tool to use. Galaxy AI can help with all kinds of questions you may have.
I use my Samsung for business, social media and to play games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A56 is amazing
on August 16, 2025
Posted by: Ber921
[This review was collected as part of a promotion.] Absolution lobe thie. Phone. The AI upgrade from the a54 is mind-blowing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Honestly This model seems like it could use an upg
on August 15, 2025
Posted by: bigjuicy
[This review was collected as part of a promotion.] I use this phone for just about everything the Galaxy AI is actually really good however It seems as if I could use an upgrade to its earlier sister model but I'm not complaining period it's probably the best phone I have ever had I use it to game with my friends to do my orders online for groceries, Order and food for my family while I'm out of town just to show them that I care. But most importantly I stay connecand you gotta love that about Samsung they really do what they say they're going to do when they're say they're going to keep you connected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features on Samsung Galaxy A36 5G
on August 15, 2025
Posted by: wesleybevels
[This review was collected as part of a promotion.] Great features for the Samsung Galaxy A36 5G is awesome with AI features.
Value
5
Written by a customer while visiting Samsung US