Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Gemini features big storage space 130 amazing
on September 15, 2025
Posted by: Jorgej213405
[This review was collected as part of a promotion.] I use my phone for everything my Galaxy 36 it works when I needed the most it can happen has a very wrong life span for a battery wise as well as is easy to understand how to use it how many errors and it's easier to understand how to connect from like TVs other what devices and stuff with window link as well as Gemini this very good overall mobile data as well as storage is 130 size is really good overall a long-term fall but then it goes Galaxy 37 I'm going to buy the next one
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This is the worst galaxy we have ever had. The cam
on September 15, 2025
Posted by: Bobcat525
[This review was collected as part of a promotion.] Your Galaxy Ai is just a waste of memory. The camera is about the only thing decent on this phone. Charging is another major problem. Mine charges in just over an hour. Wife's phone takes over two and a half hours to charge and has done that ever since the second charge.
Value
1
Response from Samsung USBy R&R, September 16, 2025
Howdy Bobcat525, Thank you so much for sharing your experience with your Galaxy A36 5G! It's wonderful to hear that the camera quality stands out for you. The triple 50MP camera, coupled with smart editing tools, really lets you capture and enhance your photos and videos beautifully. For more helpful tips, be sure to check out the online article linked below. While Galaxy AI isn't available on the A Series, this lineup still gives you access to many of Samsung’s exciting innovations that simplify everyday life. When you're charging your device and your wife's, remember to close background apps and turn off any power-hungry applications for a quicker charge. Adaptive Fast Charging makes this process even faster, just connect your compatible device with the supporting charger included in the box and enable Fast Charging in Settings under Battery and Charging. For more tips on getting the most out of your battery, check out the online article linked below. We truly appreciate your kind review and thank you for making Samsung your trusted brand! Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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https://www.samsung.com/us/support/answer/ANS10004543/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on September 15, 2025
Posted by: Matikaraver95
[This review was collected as part of a promotion.] Galaxy ai has help me answer all my questions needed for me and the phone it self is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 15, 2025
Posted by: Meriphone
[This review was collected as part of a promotion.] Galaxy AI is a very reliable phone..the game quality is perfect, great picture quality when streaming and great sound quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best option
on September 15, 2025
Posted by: Brilly887
[This review was collected as part of a promotion.] My Samsung is reliable and has the best features, the Samsung ai is easy to use and convenient. I would recommend Samsung to everyone and even go as far to say , it's the only phones worth there price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone got ran over and still worked
on September 15, 2025
Posted by: Mldlemaster
[This review was collected as part of a promotion.] When I do my TikTok it's right on every time the phone has the best graphics app every thing is a okay
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not really was sold a defective phone
on September 15, 2025
Posted by: NyLatina65
[This review was collected as part of a promotion.] I'm not to fond of AI actually too many are being done with it when they try to scam people
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hey there NyLatina65, Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. While it has many essential features, the Galaxy A16 5G does not include Galaxy AI features, but it offers helpful tools to keep your experience smooth and reliable. If you'd like to share more about your experience, feel free to contact our Samsung Support Team for further assistance. Thank you for your review; we appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Im extremely unsatified with the camera quality
on September 15, 2025
Posted by: Allycat
[This review was collected as part of a promotion.] This Gakaxy doesnt have the storage space if your a photo person..
Also meta AI pops up constanly , interupting music, maps ect.
The camera on this phone is so bad. I would never suggest this phone to anyone.
Also meta AI pops up constanly , interupting music, maps ect.
The camera on this phone is so bad. I would never suggest this phone to anyone.
Value
1
Response from Samsung USBy R&R, September 15, 2025
Hey there Allycat, Your observations on performance are helpful. The Galaxy A36 5G Series is built with smart features that optimize everyday use, and your feedback helps us understand where expectations meet real-world needs. You do have the option for virtual storage or to utilize Samsung Cloud as a storage option as well. While we understand the camera is not meeting your expectations, it may be a good idea to check out the article linked below that details different camera modes to help you get the best shot every time. Thank you for your glowing review. We appreciate you choosing Samsung. Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543
-Ty
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https://www.samsung.com/us/support/answer/ANS10004543
-Ty
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Written by a customer while visiting Samsung US