Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Last longer than others
on September 7, 2026
Posted by: Realdude73
[This review was collected as part of a promotion.] I use this device daily. I have an app that is constantly running because of my heart device. The battery is excellent and this phone sends all my heart device daily to my doctor without a problem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A36 128g
on September 7, 2026
Posted by: Dahada12
[This review was collected as part of a promotion.] I chose this phone because it was in my price range 'FREE' I will say this, the start of the summer , my phone fell into a big ol puddle and I had forgot I didnt have it till it was swimming for maybe 20 minutes. Phone never glitches, cracked, blew speaker, everything is in full function still. Which is amazing.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hello there Dahada12,
Thank you for sharing why you chose the Galaxy A36 5G. We are glad to hear your device continued to perform well after an unexpected water exposure. Its durable design, vibrant display, and 5G connectivity enhance everyday life. We're glad the screen, speakers, and overall functionality have been working well for you. We appreciate you taking the time to share your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing why you chose the Galaxy A36 5G. We are glad to hear your device continued to perform well after an unexpected water exposure. Its durable design, vibrant display, and 5G connectivity enhance everyday life. We're glad the screen, speakers, and overall functionality have been working well for you. We appreciate you taking the time to share your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is the best
on September 7, 2026
Posted by: TheMysteryvoid
[This review was collected as part of a promotion.] I chose your device because it has extra security and its harder for people to steal your information and the graphics are great . I love the Gemini feature you guys put on here but it could use some work but I know in the future you guys will work out the kinks I cant wait I find that samsung is the best and I will always stay with you guys thanks for going the extra mile for your customers!!!!!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It can be Slow
on September 7, 2026
Posted by: Darilik25
[This review was collected as part of a promotion.] I chose this one as an upgrade to my old Motorola. Its not bad it can be alil slow when opening up a few things. For the most part it runs fine and I do alot of work with it and it runs most games with no issues whenever I get a chance to play.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is great for multitasking
on September 7, 2026
Posted by: theking2great
[This review was collected as part of a promotion.] This product lags out quite often but it is great for multitasking and the native camera is not very good
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hello theking2great,
Thank you for sharing your thoughts on the Galaxy A36 5G with us. The Galaxy A36 5G offers excellent multitasking capabilities, a vibrant display, and 5G connectivity to help you manage your daily tasks smoothly. We're glad to hear that multitasking has been a strong point for you. We also appreciate your feedback regarding occasional lag and camera performance, as Samsung is continually working to enhance the overall Galaxy experience. Thank you for choosing Samsung.
Best regards,
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
Thank you for sharing your thoughts on the Galaxy A36 5G with us. The Galaxy A36 5G offers excellent multitasking capabilities, a vibrant display, and 5G connectivity to help you manage your daily tasks smoothly. We're glad to hear that multitasking has been a strong point for you. We also appreciate your feedback regarding occasional lag and camera performance, as Samsung is continually working to enhance the overall Galaxy experience. Thank you for choosing Samsung.
Best regards,
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and smooth everyday device
on September 7, 2026
Posted by: hawkins
[This review was collected as part of a promotion.] When looking for a dependable smartphone that handles everyday tasks with ease, I chose this device and have been very pleased with the overall experience. The bright and smooth display makes scrolling through content and streaming videos enjoyable, while the robust battery easily lasts through a full day of regular use. The build feels sturdy with durable glass on both the front and back, providing great peace of mind. Furthermore, the camera system captures vibrant and clear photos for everyday moments without any complications. It is a solid choice for daily communication, browsing, and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is an overall great phone
on September 7, 2026
Posted by: Shrek67
[This review was collected as part of a promotion.] I have had some issues with it. The screen shot sometimes doesn't work and you have to screen shot. The charger port sometimes glitches but very rarely. Other than that it really is a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Galaxy A36
on September 7, 2026
Posted by: 09072026
[This review was collected as part of a promotion.] I chose the A36 because the phone features are exactly what I was looking for in a phone for my daily life tasks.
I have been a Samsung Galaxy customer from day one and I can't find myself purchasing or using any other line of phones.
Thank You Samsung for always knowing what your customers need and want in their devices. I'm still using my Samsung Pro Buds because they still work like the 1st day my of purchase.
Samsung Girl For Life!
Value
5
Written by a customer while visiting Samsung US