Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
3
Good Phone
on September 12, 2026
Posted by: Madre25
[This review was collected as part of a promotion.] This is a good phone. It does tend to get warm or run hot when multiple apps are open.
This phone takes good pictures and shows a good picture when whil3 streming.
Planing to upgrade when my contract expires.
Value
3
Response from Samsung USBy R&R, September 14, 2026
Good day Madre25,
The Galaxy A36 5G features a vibrant display, a capable camera system, and smooth connectivity, making it enjoyable for streaming and everyday moments. We’re glad to hear you're enjoying the picture quality and camera experience. We also understand your concern about the phone getting warm when multiple apps are running, and we appreciate you sharing that feedback with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A36 5G features a vibrant display, a capable camera system, and smooth connectivity, making it enjoyable for streaming and everyday moments. We’re glad to hear you're enjoying the picture quality and camera experience. We also understand your concern about the phone getting warm when multiple apps are running, and we appreciate you sharing that feedback with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!! I love the new features.
on September 12, 2026
Posted by: Renji2
[This review was collected as part of a promotion.] I chose A36 5g because it has feature! I really love it! It's good for gaming thanks to its chipset + 5g for good internet connection. I also use it for works, for my files etc. This is really a good product and I am actually considering to upgrade to new Samsung Phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic budget phone with great features
on September 9, 2026
Posted by: Kahony
[This review was collected as part of a promotion.] I needed a reliable smartphone for daily work, streaming, and staying connected, and I am glad I chose the Galaxy A36 5G. The display is vibrant, performance is smooth, and the battery life easily lasts through a full day of heavy use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Shoild have bought an S series instead!
on September 8, 2026
Posted by: Junemtnman
[This review was collected as part of a promotion.] Overall an ok phone. I chose the A36 because of its price range but kind of wish I went with at least one if not two grades higher! A bit slow and maxed out my memory in a month or so! Also I didnt realize there was no phone jack plug in when i bought the phone! S series for me next time!
Value
3
Response from Samsung USBy R&R, September 11, 2026
Hi Junemtnman,
The Galaxy A36 5G brings together 5G connectivity, a vibrant Galaxy display, and convenient everyday Galaxy features in one device. We understand wanting more room for your files along with faster performance, particularly after filling the available storage sooner than expected. Your feedback about storage capacity and the absence of a traditional headphone jack is valuable as Samsung continues evolving the Galaxy experience. Thank you for being part of the Samsung Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A36 5G brings together 5G connectivity, a vibrant Galaxy display, and convenient everyday Galaxy features in one device. We understand wanting more room for your files along with faster performance, particularly after filling the available storage sooner than expected. Your feedback about storage capacity and the absence of a traditional headphone jack is valuable as Samsung continues evolving the Galaxy experience. Thank you for being part of the Samsung Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on September 8, 2026
Posted by: Rob1Rob2
[This review was collected as part of a promotion.] I chose the Samsung A36 last year, and it was a pretty good choice. It has a Snapdragon processor, and the phone generally runs well. It is a pretty good mid-range phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has good camera and also has water and dust resist
on September 7, 2026
Posted by: Stoffer
[This review was collected as part of a promotion.] I chose this phone because it’s good for gaming and the camera quality is actually good to take pictures. I do my school work on the phone and gaming and taking pictures is all for one. I highly recommend it because it also is IP67 water and dust resistant build, so if you accidentally get it wet and get dust on it, the phone wouldn’t get damaged and it will still be in good condition. I love the phone its very good, I use the phone playing Fortnite and Call of Duty and also use social media and do my school work online, when I do school work online it’s actually amazing. The phone is 6.7 inch and has FHD super amoled display a SOMP triple rear camera system, its very durable and its very smooth and the performance and battery has a Snapdragon 6 gen 3 octa core chip. And memory and storage is 6GB to 12GB of RAM and 128GB to 256GB of internal storage and battery is 5,000. My battery is supporting fast and charging camera. It’s also very affordable and budget friendly. I recommend getting this phone because it’s good for gaming and taking photos and you could also use it for school.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great service
on September 7, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Very happy I chose the galaxy. I was going to go with something different and it wouldn't have been the same.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone A series samsung A36
on September 7, 2026
Posted by: QUEENINPINK
[This review was collected as part of a promotion.] The Samsung A36 is a really great fast running phone. I Chose this phone because my partner is stubborn for slow phones.
Value
5
Written by a customer while visiting Samsung US