Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
This phone is great
on November 6, 2025
Posted by: Lilwolf
[This review was collected as part of a promotion.] I like that this phone has a better camera then my last one
Value
5
Response from Samsung USBy R&R, November 6, 2025
Thanks, Lilwolf, for sharing your experience with the A36 5G. It’s great to hear that the camera stands out even more than your previous device. Many Galaxy users enjoy the clarity and detail our upgraded A series cameras capture, whether for everyday shots or creative content. We are happy to have you as a part of our Samsung community.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
This product is only good for games to play
on November 5, 2025
Posted by: 12Jessiep
[This review was collected as part of a promotion.] "Galaxy AI' Features are pretty cool the colors a real vibrant and awesomely cool on the other hand I have Galaxy A 36 and I am not happy with the device at all I use my device for work and have had more things go wrong with it than actually work for me lost a lot of business because of it. But if u want to play games is sure works for that and not much else..... Wish I could get a device that actually does what the specs say it will do AI' is very smart on this device. Thanks for not much else
Value
2
Response from Samsung USBy R&R, November 6, 2025
Hey 12Jessiep
Thank you for sharing your experience with the Galaxy A36 5G. You highlighted its vibrant display and user-friendly smart features. We recognize that some users require a device capable of handling intensive multitasking or business tasks, and Samsung provides a variety of performance options within the Galaxy series to cater to those needs. Your feedback offers valuable insight into how different users engage with our devices, helping us understand real-world usage of our features. We appreciate your input and thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy A36 5G. You highlighted its vibrant display and user-friendly smart features. We recognize that some users require a device capable of handling intensive multitasking or business tasks, and Samsung provides a variety of performance options within the Galaxy series to cater to those needs. Your feedback offers valuable insight into how different users engage with our devices, helping us understand real-world usage of our features. We appreciate your input and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on November 4, 2025
Posted by: Boymomma1618
[This review was collected as part of a promotion.] First thing first this phone has lasted me longer then any other Samsung phone I've had in the past. Everything from the structure - galaxy ai - daily use of the phone has been more then what I had excepted. I thought for sure the Samsung Galaxy A36 5G would've been like all the other Samsung galaxys I've had in the past but nope this one definitely impressed me.
Although i will say this is the first phone ive had that has had Galaxy AI on it and I must admit I am very impressed with it. I use it for literally any question I need answered or if I need help with thinking of creative things to do with my kids that is age appropriate or even when it comes too looking up different way or tricks too too help my kids learn or even looking up new kid friendly recipes. No matter what it is that I need help with Galaxy AI has always come through for me with some great answer, great techniques, great recipes, great activities. Some have not been so great but majority of the time it is on point with the amount of ideas it gives me.
Now onto the features that I love about the Samsung Galacy A36 5G ....
--Very durable structure. Even after having this phone for 6 months n constantly dropping it without even meaning too it still had no cracks or anything on it and still in perfect shape.
--Super fast internet which for me is an absolute must cuz I look up everything
--Picture/Video Quality is awesome which again is a must for me cuz I take alot of pictures/vi of my kids.
--Very durable structure. Even after having this phone for 6 months n constantly dropping it without even meaning too it still had no cracks or anything on it and still in perfect shape.
--Super fast internet which for me is an absolute must cuz I look up everything
--Picture/Video Quality is awesome which again is a must for me cuz I take alot of pictures/vi of my kids.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very helpful. Especially Galaxy AI!
on November 4, 2025
Posted by: Ember123
[This review was collected as part of a promotion.] For an affordable phone, I do enjoy it. I use it for almost everyday use, and I make a lot of pictures of the background in multiple places. As a future photographer, I'm glad to enjoy being able to use the amazing camera lenses on here as a starter, and I do enjoy the galaxy AI feature when I can erase people from the photo, thats very helpful, if there was the ability to rate past 5 stars, i'd rate it 10/10 stars and will be buying the current Samsung S24 or S25 ultra soon! :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is truly amazing it runs smooth
on November 4, 2025
Posted by: OgDarthKush
[This review was collected as part of a promotion.] This is an amazing phone its super smooth and runs fast and its easy to use and understand and dont for get the galaxy a.i that it has it helps with everything and it understands you it makes everything so much easier as it handles all of the hard work I often use my phone for games or streaming while my a.i does my work lol gaming is smooth for the most part and streaming is no issues graphics are pretty good and with all of this it has a very good battery life as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for the money.
on November 3, 2025
Posted by: carrmantx
[This review was collected as part of a promotion.] I bought the phone as a fill in while my Ultra was being worked on. It has exceeded my expectations of a budget phone because the camera and other features are excellent I was going to sell it but it's such a nice phone I'll use it for my work. The battery life is on par with my Ultra . Over all it is an excellent value for the cost.
I have not experienced the A. I. feature yet.
I have not experienced the A. I. feature yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Cellphone experience
on November 3, 2025
Posted by: Tort7856
[This review was collected as part of a promotion.] I have thoroughly enjoyed my device & it's abilities. Camera use is excellent. I do not currently utilize Galaxy AI though.
Value
4
Response from Samsung USBy R&R, November 4, 2025
Hi Tort7856,
Thanks for sharing your experience with the Galaxy A36 5G. It’s great to hear that your device meets your daily needs and highlights why many enjoy this series. The triple 50 MP camera is especially useful for capturing special moments. Although this model doesn’t feature the full Galaxy AI rollout, it still includes many smart features to improve your experience, like Gemini and Google Assistant for pattern learning and convenient tools. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thanks for sharing your experience with the Galaxy A36 5G. It’s great to hear that your device meets your daily needs and highlights why many enjoy this series. The triple 50 MP camera is especially useful for capturing special moments. Although this model doesn’t feature the full Galaxy AI rollout, it still includes many smart features to improve your experience, like Gemini and Google Assistant for pattern learning and convenient tools. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A54-5G
on November 3, 2025
Posted by: Njhotti74
[This review was collected as part of a promotion.] Love it best.phone ever
Samsung galaxy a54 5g is the best
Samsung galaxy a54 5g is the best
Value
5
Written by a customer while visiting Samsung US