Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,116 Reviews)
Rating breakdown 2,116 reviews
5 Stars
1,471
4 Stars
451
3 Stars
121
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
2
Disappointed compared to previous options
on September 28, 2026
Posted by: DJHuss
[This review was collected as part of a promotion.] I chose this phone when I moved to a provider. I've always been an Android user with several OnePlus phones, and a couple of Samsung Galaxy options. I was happiest with my Edge S7, until newer features made it essentially obsolete. I guess I hoped for a similar experience with this new phone, but have been disappointed in its lagging UI, lack of meaningful updates, quirkiness in phantom screen touches, quality of camera, and quality of feel. It may be that I should've looked at an S24 or better option, but I don't think I'll ever have another A series again.
Value
2
Response from Samsung USBy R&R, September 29, 2026
Hi there DJHuss,
Thank you for reaching out and sharing your reasons for choosing the Galaxy A36 5G. This device offers a vibrant display, versatile camera features, and convenient 5G connectivity. We appreciate your experience with previous Galaxy devices and understand your expectations for responsive performance, intuitive controls, and satisfying camera results. Your feedback on screen sensitivity, software performance, and overall design is valuable as Samsung continues to refine its devices. Thank you for sharing your thoughts with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your reasons for choosing the Galaxy A36 5G. This device offers a vibrant display, versatile camera features, and convenient 5G connectivity. We appreciate your experience with previous Galaxy devices and understand your expectations for responsive performance, intuitive controls, and satisfying camera results. Your feedback on screen sensitivity, software performance, and overall design is valuable as Samsung continues to refine its devices. Thank you for sharing your thoughts with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have no complaints about this phone, it's been
on September 28, 2026
Posted by: Scotto63
[This review was collected as part of a promotion.] I chose this phone because it was loaded with features for the price I paid and knew it would be reliable from past experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value and features.
on September 28, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love this phone,after the first time I chose it I haven't bought any other phone only Samsung Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 28, 2026
Posted by: Alcocko
[This review was collected as part of a promotion.] Im so happy that I chose to go and upgrade my phone. The Samsung galaxy A36 5g is so much fate then my old phone. Samsung is slays out doing themselves.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is great in every way but the camera.
on September 28, 2026
Posted by: Webtoonqueen
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A35 5G because I wanted plenty of storage and customization options, and overall, I really enjoy it. I use it daily for reading Webtoons, and I’m an avid Netflix user, so having a smooth, responsive screen is important to me. Typing is very smooth, the battery life is great, and I love how customizable the phone is. My biggest complaints are the inaccurate talk-to-text feature and especially the camera. The camera quality is disappointing because photos can look overly processed, and the front camera in particular can make your face look older, emphasizing texture and features in an unflattering way. Aside from those issues, this phone fits seamlessly into my daily routine and makes staying entertained and connected easy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy 36A
on September 28, 2026
Posted by: Donnabyfaith
[This review was collected as part of a promotion.] I'm so very happy that I chose to purchase the Galaxy 36A cell phone. I'm the past I never owned a Samsung Galaxy phone ever, so, this is my very first experience and I'm extremely happy. The graphics are better, the load time is better, it offers so many more valible features and is absolutely the best of the best. From charging to updates everything goes smooth and fast. I've never owned a phone so flawless. Thank you Samsung for my Galaxy 36A I'm truly a forever customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reason I chose A series
on September 28, 2026
Posted by: XboxOneGamer
[This review was collected as part of a promotion.] I chose the A series from our provider since price and features were a winning value for me. The unit meets or exceeds all my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this thing is an absolute beast.
on September 28, 2026
Posted by: Samsungqueen
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A36 5G because my previous phone was operating on thoughts, prayers, and sheer willpower, and this thing is an absolute beast.
The Screen Is Ridiculous: A massive 6.7-inch display so bright and buttery-smooth with its 120Hz refresh rate that you will completely forget you have adult responsibilities to attend to. Plus, Gorilla Glass Victus+ means it actually stands a chance against your clumsy hands.
Battery That Refuses To Die: The 5,000 mAh battery easily outlasts your social battery, and the 45W fast charging gets you back in the game before you even realize you stepped away.
Camera Magic: A 50MP main camera that somehow turns your chaotic daily life into aesthetic masterpieces, plus a front camera that makes you look surprisingly decent on video calls.
Built like a Tank: IP67 water protection handles your accidental sink drop-tests, and with 6 years of software updates, you won't need a new phone until the robots take over anyway.
Battery That Refuses To Die: The 5,000 mAh battery easily outlasts your social battery, and the 45W fast charging gets you back in the game before you even realize you stepped away.
Camera Magic: A 50MP main camera that somehow turns your chaotic daily life into aesthetic masterpieces, plus a front camera that makes you look surprisingly decent on video calls.
Built like a Tank: IP67 water protection handles your accidental sink drop-tests, and with 6 years of software updates, you won't need a new phone until the robots take over anyway.
Value
5
Written by a customer while visiting Samsung US