Customer reviews from bestbuy-ca
Sudio - Elva Wired Noise Canceling Behind the Neck Earbuds - Black
Average customer rating
2.3 out of 5
2.3
(3 Reviews)
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
0
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
1
33%of customers recommend this product. 
(
1 out of 3
)
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Customer Reviews for Sudio - Elva Wired Noise Canceling Behind the Neck Earbuds - Black
Customer Rating
1 out of 5
1
Terrible!!! Worst experience!
on September 16, 2026
Posted by: Yazon
from Winnipeg
Terrible! It keeps disconnecting! It’s impossible to seat the right earbud correctly in the case, so it stays on constantly, and the phone’s audio keeps routing to it instead of the phone’s speaker or the audio system. We bought two sets (one for me and one for my daughter during a promotion). I’ve never seen earbuds from different sets pair up like this; there have been many times when the right earbud from my daughter’s pair connects to my phone.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
some time its automatic disconnect without reason
on May 25, 2026
Posted by: Mahdee
from BC, Canada
some times it has disconnected without any reason when I use
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Sudio
on February 11, 2026
Posted by: christian
from Lethbridge
Not the loudest got them on sale wouldn’t want to pay full price
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca