Customer reviews from lg.com
LG - 27BA850-B 27" Class Webcam Full HD LCD Monitor - 16:9 - 27" Viewable - In-plane Switching (IPS) - Matte Black
Average customer rating
3.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for LG - 27BA850-B 27" Class Webcam Full HD LCD Monitor - 16:9 - 27" Viewable - In-plane Switching (IPS) - Matte Black
Customer Rating
1
colors are weak
on October 20, 2026
Posted by: mark txk
This monitor is very limiting on color. it seems washed out and even with all the corrections i can make, it still pales. the whites are dingy, the colors are not vibrant, and the blacks are faint. can't recommend this to anyone other than the price. so i'm taking mine back and spending more to get something i enjoy working with.
Quality
1
Features
1
Value
4
Response from lg.comBy LG, October 20, 2026
Hi, Mark. Thank you for taking the time to share your review for your LG 27U41YA-B Monitor. We appreciate your feedback regarding the color performance and your overall experience, and we are glad that you found value in our pricing. As a brief troubleshooting step, try checking your cable connections or adjusting the picture settings via the on-screen display menu to optimize brightness and contrast levels. You can also review helpful troubleshooting guidelines at https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-the-monitor-screen--20153192527480?srsltid=AU7gw4XwOWbE6tQosc0tc8M0GTI1WLt7DxJBXhP6lvkJxAgvRpK5KgHY. We are committed to supporting you in the future should you choose LG again. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you have future questions or if you need any future assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great viewing clarity.
on June 8, 2026
Posted by: FlashPGA
from South Carolina
We had a Dell and it was defective so we replaced it with the LG 27 inch. What a difference. I should have known it would be better.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 11, 2026
Hello there! Love hearing that the upgrade made such a clear difference. Always great when a new monitor delivers exactly the clarity and quality you were hoping for. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting lg.com
Customer Rating
4
Works great but where is the setup app?
on February 27, 2026
Posted by: CEAPeru
I bought this monitor yesterday. Assembly was easy and I was able to navigate through the setup. The image quality is great, however I am having trouble finding the configuration software.
Pros: Performance
Quality
5
Features
4
Value
5
Response from lg.comBy LG, March 3, 2026
Hello! We’re glad to hear your LG monitor was easy to set up and that the image quality is already impressing you. It’s great knowing the LG unit is off to a strong start for you. For the configuration software, many models use LG OnScreen Control, which you can download directly from our site here: https://www.lg.com/us/support/help-library/lg-monitor-onscreen-control-how-to-update-monitor-software--20154629827481 For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com