Customer reviews from lg.com
LG - 27BA850-B 27" Class Webcam Full HD LCD Monitor - 16:9 - 27" Viewable - In-plane Switching (IPS) - Matte Black
Average customer rating
4.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for LG - 27BA850-B 27" Class Webcam Full HD LCD Monitor - 16:9 - 27" Viewable - In-plane Switching (IPS) - Matte Black
Customer Rating
5
Great viewing clarity.
on June 8, 2026
Posted by: FlashPGA
from South Carolina
We had a Dell and it was defective so we replaced it with the LG 27 inch. What a difference. I should have known it would be better.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 11, 2026
Hello there! Love hearing that the upgrade made such a clear difference. Always great when a new monitor delivers exactly the clarity and quality you were hoping for. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting lg.com
Customer Rating
4
Works great but where is the setup app?
on February 27, 2026
Posted by: CEAPeru
I bought this monitor yesterday. Assembly was easy and I was able to navigate through the setup. The image quality is great, however I am having trouble finding the configuration software.
Pros: Performance
Quality
5
Features
4
Value
5
Response from lg.comBy LG, March 3, 2026
Hello! We’re glad to hear your LG monitor was easy to set up and that the image quality is already impressing you. It’s great knowing the LG unit is off to a strong start for you. For the configuration software, many models use LG OnScreen Control, which you can download directly from our site here: https://www.lg.com/us/support/help-library/lg-monitor-onscreen-control-how-to-update-monitor-software--20154629827481 For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com