Customer reviews from insinkerator.com
InSinkerator - HOT250 Instant Hot&Cold Water Dispenser System, Single-Handle Drinking Water Faucet w/ 2/3-Gallon, Stainless Steel Tank - Chrome
Average customer rating
4.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
33
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
4
88%of customers recommend this product.
(
35 out of
40)
Customer Reviews for InSinkerator - HOT250 Instant Hot&Cold Water Dispenser System, Single-Handle Drinking Water Faucet w/ 2/3-Gallon, Stainless Steel Tank - Chrome
Customer Rating
1
water doesn't flow fast enough
on June 24, 2026
Posted by: JVfixes
water trickles out, far below stated flow rate. useless. had a repairman in, confirmed defective or useless machine, installed properly. fill rate is 1/4 what is advertised
Response from insinkerator.comBy 128, INSINKERATOR, June 26, 2026
Hi JVfixes, thank you for contacting us. We apologize for the water flow issues you're experiencing with your dispenser. Our records show you have already contacted our AnswerLine and received warranty support. For further assistance, please contact our Customer Service team at https://support.insinkerator.com/app/ask.
Written by a customer while visiting insinkerator.com
Customer Rating
1
Replacement parts unavailable
on December 5, 2025
Posted by: BGood3
from Owasso, OK
This product worked well, a bit noisy during the heating cycle, but not overly loud.
The reason for the poor review is that the product developed a leak where the upper and lower half of the tank join. A simple gasket failure.
The company does not sell replacement gaskets.
The service center informed me I needed to buy a new tank.
The reason for the poor review is that the product developed a leak where the upper and lower half of the tank join. A simple gasket failure.
The company does not sell replacement gaskets.
The service center informed me I needed to buy a new tank.
No, I would not recommend this to a friend.
Response from insinkerator.comBy INSINKERATOR, December 9, 2025
Hi BGood3, thank you for sharing your feedback. We're sorry to hear about the issue you experienced with your hot water tank, and we understand your frustration with not being able to fix the leak. Due to the nature of the product and the potential risk of personal injury or property damage, our tank is not designed to be opened and does not contain any replaceable internal parts.
Our engineering team is continuously working to improve our products, and we'll be sure to share your comments with them. Thank you again for your candid review. If you have other questions or concerns, please don't hesitate to contact our Customer Service team at https://support.insinkerator.com/app/ask.
Our engineering team is continuously working to improve our products, and we'll be sure to share your comments with them. Thank you again for your candid review. If you have other questions or concerns, please don't hesitate to contact our Customer Service team at https://support.insinkerator.com/app/ask.
Written by a customer while visiting insinkerator.com
Customer Rating
5
Worked great, until it didn’t
on November 17, 2025
Posted by: Homeowner2025
My instant hot water dispenser was installed when we remodeled our kitchen. We had one previously, so we knew we wanted it again. This one lasted 10 years, and now no longer heats. No leaks like the previous one that failed. I guess 10 years is pretty good. Ordering another, hope it last another 10 years.
Response from insinkerator.comBy INSINKERATOR, November 21, 2025
Hi, thank you for sharing your experience with us, and we're glad your dispenser served your home for about 10 years. We appreciate your continued trust in the product. We hope that your new unit provides you with the same reliable performance. If you ever have questions or need support, you can always reach out to us via https://support.insinkerator.com/app/ask.
Written by a customer while visiting insinkerator.com
Customer Rating
3
Leaked after 6 years
on September 8, 2025
Posted by: Bubbahome
from Poulsbo,wa
Worked great until it shorted out 6 years old. Leaking due to bad gasket, apparent ly they don’t sell new gaskets , have to buy a new device. Nice little scam
No, I would not recommend this to a friend.
Response from insinkerator.comBy INSINKERATOR, September 12, 2025
Hi Bubbahome, thank you for sharing your comments. We sincerely apologize for the inconvenience and frustration you’ve experienced with your hot water tank. For safety concerns, we do not provide internal or working components for the tank as replacement parts. While you may be very capable of making repairs, the skill levels of the average consumer vary greatly. Your feedback is important to us and will be shared with our dispenser team. If we can do anything else for you, please don't hesitate to contact us at https://support.insinkerator.com/app/ask.
Written by a customer while visiting insinkerator.com
Customer Rating
1
NOT A SIMPLE REPLACEMENT WHEN YOUR OLD ONE DIES
on May 28, 2025
Posted by: Unstatisfied
Copper line replaced with plastic so its not a simple install if you are replacing. You have to find, buy and replace the shut off valve you previously installed with your old hot water dispenser. Garbage!
No, I would not recommend this to a friend.
Response from insinkerator.comBy INSINKERATOR, June 6, 2025
Dear Customer, We apologize for your recent experience with the installation of your new hot water dispenser. We understand how frustrating this can be. Although we still offer dispensers with copper lines, this particular model is designed with silicone and plastic tubing to be compatible with reverse osmosis systems. We are sorry to learn that you needed to replace parts during the installation process. If you require any assistance with your new hot water dispenser, please feel free to contact us directly at https://support.insinkerator.com/app/ask. Thank you for choosing InSinkErator again.
Written by a customer while visiting insinkerator.com
Customer Rating
1
Replaced expensive copper tubing with plastic
on November 14, 2024
Posted by: Unhappy05
Replacing an old Insinkerator that died with this one. Old one was quality and had three copper tubes for connecting. They got cheap and replaced the copper with plastic. Not a problem until we tried to connect the water inlet tube to the existing copper connection. Won't fit unless we buy a "ferrule and a T fitting" which is not supplied and they do not sell one. When we called the first guy said just to connect it with the existing compression fitting, which we pointed out won't work because it will crush the plastic hose. Then got put on hold for 20 minutes before we hung up. We will see if we can get what we need to make it work at a plumbing supply store. Insinkerator tried to tell us they replace the copper with plastic to make water taste better. We say BS, they replaced it because copper is too expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting insinkerator.com
Customer Rating
5
Great for my tea and cooking!
on September 20, 2023
Posted by: lljhogfan
from Arkansas
[This review was collected as part of a promotion.] I am a builder, so I get requests for and regularly install the InSinkErator instant hot water dispenser in some of my projects. I just have my granite or countertop sub drill an extra hole for it, and it's super easy to install. The water is really hot and I love using it for an afternoon tea or even instant coffee.
Pros: easy to install and use
I would recommend this to a friend!
Written by a customer while visiting insinkerator.com
Customer Rating
4
Easy to use dispenser
on September 14, 2023
Posted by: Drnematshafi
from Los Angeles
[This review was collected as part of a promotion.] This hot water dispenser is such a neat product, instantly gives you hot water when you need it most! Never again do you need to wait for your water to heat up or use extra products. Easy to use and very simple to install, no special skills needed. I have been using daily for my coffee and its made my life so much more simple. Very innovative, seems to be made from great quality as well
Pros: simple, innovative, quick installation
I would recommend this to a friend!
Written by a customer while visiting insinkerator.com