I bought this on 12/1/25 & picked it up on the 9th. I used it for the 1st time on 1/26. Worked great for the 1st 30 minutes or so and now nothing. Ive checked the outlet, the start button, the cord... no obstructions in the machine... just no power.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 5, 2026
Hello, thank you for letting us know about this, and we’re genuinely sorry to hear about the issue you’re experiencing. We understand how frustrating it can be when the unit stops working after initial use, especially after checking all the obvious causes. Your feedback regarding the power failure has been passed along to our quality control team to help ensure we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll do our best to make things right for you.
Had a hard time with the snow Sleet mi mix. Heavier than I thought to move. Don’t know if the joints will hold.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 5, 2026
Hello, thank you for letting us know about this, and we’re genuinely sorry to hear about the difficulties you experienced. We understand how challenging it can be to use the unit in heavier, mixed snow conditions and the concerns it can raise about the durability of the joints. Your feedback has been passed along to our quality control team to help ensure we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll do our best to make things right for you.
I bought the 20" version in early 2025 and I really like it for the job. Far better than a Gas or Battery Blower. But, I did not tighten my chute and hit a landscaping brick. The chute vibrated loose and now I need to replace it. Unfortunately, it does not appear I can even buy a replacement. Other than this shortcoming, I recommend this unit.
Response from westinghouse.comBy eComm, February 5, 2026
Hello, thank you for letting us know about this, and we’re glad to hear that you’ve had a positive experience with the unit overall. We understand how frustrating it can be when the chute vibrates loose and replacement parts are difficult to find. Your feedback regarding durability and parts availability has been passed along to our quality control team to help ensure we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll do our best to assist you.