I purchased this item about a year ago, and it no longer works. I have contacted the company to seek a resolution, but I have only received generic, unhelpful responses. This has been very frustrating. I would not recommend this shovel.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 5, 2026
Hello, thank you for letting us know about this, and we’re genuinely sorry to hear about your experience. We understand how frustrating it is when a unit stops working after some time and previous attempts to get support haven’t been helpful. Your feedback regarding both the product and your support experience has been passed along to our quality control team to help ensure we are producing the best units possible. Please contact us again at 1-855-944-3571 or support@wpowereq.com and we’ll do our best to make things right for you.
Works well for sidewalk and driveway. Quick to get going. Batteries last long enough. Powerful enough even for heavy snow. Lightweight and easy to push and maneuver.
Easy to use but not to strong, do not use for ice.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 5, 2026
Hello, thank you for letting us know about this, and we’re glad to hear the unit was easy to use. We understand your feedback regarding its limitations with ice, and your comments have been passed along to our quality control team to help ensure we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com if you need any assistance, and we’ll do our best to make things right for you.
Got it as a gift, once it snowed we used it for five minutes and it wouldn't start again.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 5, 2026
Hello, thank you for letting us know about this, and we’re genuinely sorry to hear about your experience. We understand how disappointing it can be when a unit stops working after only a few minutes of use, especially when it was received as a gift and relied on during a snowfall. Your feedback has been passed along to our quality control team to help ensure we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll do our best to make things right for you.
Bought last year and used for the first time last night and keeps shutting off every time it moves the snow. I tried small and large piles. Very disappointing to have to go back to manual snow as I thought this would be a great choive
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, February 5, 2026
Hello, thank you for letting us know about this, and we’re genuinely sorry to hear about your experience. We understand how disappointing and frustrating it can be when a unit shuts off repeatedly during use—especially when you were counting on it and had to revert to manual snow removal. Your feedback regarding the shutoff issue under load has been passed along to our quality control team to help ensure we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll do our best to make things right for you.