Customer Reviews for Yamazaki Home - Slim Storage Cart (32" H) - Steel - Black
Customer Rating
5
Love it!
on March 31, 2021
Posted by: Rhonda T.
This product is very well made and all I had to do was to add the wheels. They even included a tool to do that and it only took minutes. It is a stylish addition to my kitchen and fits in the space between my fridge and the wall. I store cooking oils on it and wheel them out when I cook. I really love it for its look but also it's construction. I highly recommend this product!
The wheels on this cart are very unsteady and the balance is off. Doesn't feel solid. The wood top is nice, but otherwise this unit feels very overpriced. I do like the profile and size of the unit, however, so I decided to keep it and not move it around anywhere.
Response from Yamazaki HomeBy Masao Donahue, March 31, 2021
Thank you for your review, and I'm sorry to hear about the problem with the stability of your cart. It sounds like the installation of the wheels may be the source of the issue. A customer represenatative will be in touch shortly with a solution.
This cart lets you use spaces you never thought of as storage space before. It holds a lot! I use one for spices, oils and bottles of water next to my stove freeing up so much cabinet space for other things. I’m ordering a second one since this works so well and the space between my stove and refrigerator is just wide enough to fit two. I’m also ordering the bathroom version of this cart! Best purchase all year!
The cart is solid and feels good but the wheels are very cheap. They don’t move easily and the cart feels unbalanced and rickety due to the wheels
Response from Yamazaki HomeBy Masao Donahue, March 12, 2021
Thank you for sharing your review, and we're sorry to hear that the cart's wheels are giving you trouble. A customer service representative will be in touch with you shortly to help solve this issue.
I’m using it as spice and oil rack. I personally don’t like to have full of stuff on my kitchen counter so this works great! I can bring this cart close to me when I cook, and put it away after cooking. Love it!
Arrived badly damage, which I don't hold against it - that's definitely on UPS. Fortunately the Cust-ops completely refunded me which I appreciate. The wheels however are extremely poor. The thing can barely roll at all, and makes it difficult to use without things falling off. Unexpected given the price.
Little confusing how the wheels are put together and kind of wobbly. Looks nice and does what it does though!
Response from Yamazaki HomeBy Masao Donahue, March 4, 2021
Thank you for your review. We are currently working on creating clearer instructions in English, and apologize for any inconvenience. Please contact info@theyamazakihome.com with any assembly questions and we will be happy to help.
Perfect fit for our space and good overall quality. Disappointed in the fading of the top. Started days after setting up and imagine that it will get worse since it has only been used less than a month.
Response from Yamazaki HomeBy Masao Donahue, March 2, 2021
Thank you for your review, and I'm sorry to see the problem with the wooden top of your product. This is not the level of quality our products should offer, and a customer service representative will be in touch shortly to offer a solution.