Customer reviews from bestbuy-ca
NETGEAR - 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System | Color: - White
Average customer rating
2.1
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
5
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for NETGEAR - 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System | Color: - White
Customer Rating
1
Horrible quality
on October 9, 2020
Posted by: Josh
from Welland
Absolutely the worst camera I’ve ever had. Would have been better not to see a blurry video than nothing at all. Terrible quality and night vision
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Do not waste your money
on August 28, 2020
Posted by: Ashly
from Coquitlam
I bought this on sale and have had them for over 2 years. We have had nothing but problems with these cameras and the app. Delayed response times. Delayed app opening and operation. It constantly will send me a notification and then will not show me what it was by any view I try. We live in a high crime area and we rely on these cameras. They are not reliable. The app is horrible. I cannot say enough bad about these cameras and I cant even re sell them because no one will buy them. You are MUCH better off buying the Wyze camera.. cheaper and work 100 times better.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
No support
on August 23, 2020
Posted by: RS
from Edmonton Alberta
Bought an Arlo Pro2 .
After multiple attempts to set it up the app will not sync with the base station which apparently is a common issue
Support is virtually non existent. Chat never responds and the email system either sends an error or no reply
For this price it is totally unacceptable
After multiple attempts to set it up the app will not sync with the base station which apparently is a common issue
Support is virtually non existent. Chat never responds and the email system either sends an error or no reply
For this price it is totally unacceptable
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
will not replace defective camera
on August 16, 2020
Posted by: frustrated
from Saskatchewan
Had a camera and battery go down. Arlo will just keep emailing more questions and not provide the replacement warranty
Don't buy this camera
Don't buy this camera
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Not a very good system
on April 21, 2020
Posted by: bruceinwasagabeach
from Wasaga Beach, Ont
I have had my system for four or five years. Originally an Arlo Pro camera system. Added a Pro and Pro2 camera later. Over these years a few problems came about. They are software/firmware updates sometimes cause the system not to record. Charging batteries was an intermittent issue until it became permanent. System didn't like its own charger. Needed to buy after market charger. Have lost two cameras now because they will not sync to base station. I cannot recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Works Fine But..
on March 16, 2020
Posted by: Me
from Calgary
Picture quality is good, but the replacement batteries are very expensive.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Worked great first few months
on March 10, 2020
Posted by: CHUCKWAGON RESTAURANT
from Kingsville
I bought the Arlo Pro 2 for the 1080p. Bought outdoor power cable for one of the cameras that was near a plug, second camera uses battery. Bought a battery charger to keep extra battery charged for a quick swap out when battery is low on charge. Bought skins to protect cameras that are outside. Bought camera mounts to mount cameras permanently. All this extra money spent for what. 6 months down the road cameras record movement but I can't view because they won't play on phone, sometimes cameras won't connect to hub. Reset cameras, reset hub, reset wifi modem. Couple days later back to the same issues. Feel like I wasted over $750.00 on garbage.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Easy to install, works well
on January 22, 2020
Posted by: Rene W
from Toronto
Was looking for cameras I could place outdoors without having to do any fancy wiring. These connected easily to my home wifi network. I had heard stories about the batteries draining quickly, but after a month of us, so far the batteries are still at 75% capacity. Be aware that these connect to the mount via magnet only, such that if someone really wanted to steal them, they could do so very easily. I understand there are some screw in mounts that are available.
Overall, for someone like me who does not have the knowledge or skills to do their own wiring, or does not like to hassle with the wiring, these have worked out very well.
Overall, for someone like me who does not have the knowledge or skills to do their own wiring, or does not like to hassle with the wiring, these have worked out very well.
Written by a customer while visiting bestbuy-ca