Customer reviews from lg.com
LG - 450 Sq. Ft. 10,200 BTU DOE (14,000 BTU ASHRAE) Smart Portable Air Conditioner - White
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
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1 Star
1
Customer Reviews for LG - 450 Sq. Ft. 10,200 BTU DOE (14,000 BTU ASHRAE) Smart Portable Air Conditioner - White
Customer Rating
1
Terrible
on August 10, 2026
Posted by: Annie W
Louder than expected. Only lasted a few months and now doesn’t blow cold air consistently. Threw away. What a waste of time and money.
Response from lg.comBy LG, August 16, 2026
Hi, Annie. Thank you for taking the time to share your review for your LG LP1025WSSM Portable Air Conditioner. We recognize your experience with the unit's sound level and the cooling performance over time. To help maintain proper cooling efficiency and smooth operation, please clean the air filters every two weeks, ensure the exhaust hose is installed securely without any sharp bends or kinks, and verify that the water drainage tank is completely emptied. You can also visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noise-from-my-air-conditioner--20153120749468?srsltid=AfmBOop5Di7Y-LOId2FBQUBI7XzxjyH1svN0ptK9pLcGJufFQVG6wEYJ for additional troubleshooting guidance. We want to help ensure your home cooling setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
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