Customer reviews from Sunny Health & Fitness
Sunny Health & Fitness - Obsidian Surge 500 m Water Rower - Black
Average customer rating
4.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
56
4 Stars
12
3 Stars
3
2 Stars
1
1 Star
6
Customer Reviews for Sunny Health & Fitness - Obsidian Surge 500 m Water Rower - Black
Customer Rating
4
Replacement parts
on July 3, 2025
Posted by: Anthony P.
My rower has a leak where do i get replacement parts?
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
1
Leaky Tank.
on January 18, 2025
Posted by: J. N.
Like the way the machine works, but like others have said, the water tank cracks at the bottom where it connects to the frame. The screws holding it in are all corroded. And it’s now unusable. Machine is less than 3 years old. I wish I would’ve purchased a higher quality machine.
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
2
Tank leaks bad after 2 years.
on November 22, 2024
Posted by: Steve B.
After two years of light use the tank leaks. Do not buy this rowing machine if you are looking for something that will last. The tank design is not built to last.
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
3
No replacement parts and out of luck
on September 11, 2024
Posted by: AWM
Great machine I like the resistance the seat even the design everything's great except my tank leaks and when I went to ask about buying a replacement tank they said they don't have any and I'm out of luck. If that's true that's poor management not to have replacement parts. Same too cuz it's a good rower
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
1
No resistance and leaks
on September 4, 2024
Posted by: Anonymous
Leaking and no resistance. I wish I knew how to repair it because it is a comfortable machine. Seat is a nice height.
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
1
Not worth the buy
on April 13, 2024
Posted by: Natnael B.
I bought this and I loved it for like a month. First the meter count stops working then. The leg is so not sturdy. It broke. For the amount of money I spend. I expected better.
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
1
No resistance
on February 6, 2024
Posted by: Riley
I just went to use for first time and there is no resistance when pulling handle, blades barely even turn
Written by a customer while visiting Sunny Health & Fitness
Customer Rating
5
LCD Obsidian Surge Water Rowing Machine Rower w/LCD
on April 2, 2023
Posted by: Diana R.
This rowing machine is wonderful! I did not want to give a full star down-rating for only a minor issue, so will leave my rating at 5 stars. The only issue had to do w/the LCD display attachment. There was a one of 4 screws that did not fit properly in the mounting hardware and my display ended up in a crooked position. However, like I said it's only a minor thing and does not at all impact the functionality of the machine. I'm so glad that I purchased this rower!!!
Written by a customer while visiting Sunny Health & Fitness