Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Not a clean queen
Gender:Female
Verified Purchase:Yes
Not a bad vacuum. But a few issues I would have liked to know about before buying. Very small dust bin. Filter requires frequent washing and 24 hrs to dry before smother vacuum session. Instructions are for illiterates. I am not so I had a lot of problems understanding them. Battery life was ok. Easy to use.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 6, 2026
Thank you for sharing your feedback. We are pleased that you find the Dyson V9 Motorbar easy to use and that the battery life meets your needs, as usability and convenience are at the core of our product design. We regret that the dust bin capacity and the frequency of filter maintenance did not meet your expectations. We also understand that clear and detailed instructions are essential, and we appreciate you highlighting this area for improvement. Your comments help us continue to refine our machines and support materials to better serve our users. If you’re open to it, we’d be glad to offer tips for more efficient bin management and filter care, or direct you to additional resources for clearer step-by-step guidance. Please contact our chat or voice support team, and we will do our best to enhance your experience. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Teddy's girl
Gender:Female
Verified Purchase:Yes
I find it hard to release the main motor piece to the long tube. I have arthritis and can't pull both sections at the same time. It fills easily and I have to empty many times. It is, however, lightweight and maneuvers easily. I totally LOVE that it's cordless. The sound is not bad at all.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi, thank you for leaving your review and sharing your experience with your Dyson cordless machine. We're glad to hear you love the cordless design, the lightweight feel, and how easily it maneuvers. Those are features we’re proud of! We appreciate you letting us know about the difficulty with releasing the main motor piece and frequent emptying, especially as you manage arthritis. We want your daily use to be as comfortable as possible, so we invite you to contact our live chat or voice support team, who are ready and waiting to help find ways to suit your needs. Your satisfaction is important to us, and we're here to support you in getting the most from your Dyson. Thank you again for your valuable feedback—we’re excited to help make your experience even better!
Written by a customer while visiting Dyson
Posted by: G from Detroit
Verified Purchase:Yes
I love the performance and maneuverability. There is a difference between this the V 9 and my V7. More power, quieter and handles r.
Response from DysonBy Dyson Customer Service, February 9, 2026
Hi there, thank you for such a lovely review! We’re delighted you’re enjoying the power and quiet performance of your new sweeper. It’s great to hear it stands out compared to your V7. If you ever have questions or want tips to make the most of it, our live chat and support team are just a message or a call away.
Written by a customer while visiting Dyson
Posted by: Tony47
Verified Purchase:Yes
The vacuum cleaner easily runs out of battery even it is idle. Thanks
Response from DysonBy Dyson Customer Service, February 12, 2026
Hi there, thank you for sharing your feedback. We’re truly sorry your vacuum’s battery is discharging even when it’s idle, and we understand how this could affect your cleaning routine. Your experience matters to us, and we encourage you to reach out on live chat or call so we can explore the best solution for your situation and get your vacuum running as it should. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Lompoc
Verified Purchase:Yes
Not that impressed with this item. Must use the max setting to correctly clean my carpets, thus, item must be charged numerous times before I'm done vacuuming: takes hours to do my house.
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for sharing your feedback with us. We’re sorry to hear that you’ve had to rely on the max setting to clean your carpets and that the frequent recharging has made the process more time‑consuming than it should be. We appreciate you taking the time to let us know, as insights like yours help us continue improving our products and overall experience. To help make things better, we kindly ask that you reach out to us via live chat or phone support. Our team can take a closer look at your machine and provide personalized assistance to ensure you’re getting the best possible performance. Thank you again for your review and for giving us the opportunity to support you.
Written by a customer while visiting Dyson
Posted by: SG Prime
Verified Purchase:Yes
Bought this recently. Really like it. But it needs to come with a spare battery or at least information to get another battery.
Suction is really good, but 6 minutes on high is a little hard to manage your clean up and then wait an hour for recharge.
Love the tool. Needs help with battery. Heck, most battery operated tools let you purchase a spare to keep your tool operational!
Otherwise, love the tool
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for sharing your thoughts. We’re glad you love the tool and appreciate its strong suction, but understand how a short battery life and long recharge time can make cleaning harder. We agree that having the option to purchase a spare battery would help keep your tool running without interruption, and your feedback is important to us. If you need assistance or want to discuss spare batteries or other support, please contact us by phone at 1-866-693-9766 or via Live Chat at http://ms.spr.ly/6421QeTK5 .
Written by a customer while visiting Dyson
Posted by: Molly
Gender:Female
Verified Purchase:Yes
I love how easy this vacuum is to use, it’s cordless and light weight making It simplis to use quickly through the entire home! My only complaInt is that the tube and filter clog too quickly.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 12, 2026
Hi there. Thank you for sharing your feedback with us, and we’re glad to hear how much you’re enjoying the lightweight and cordless design of your machine. It’s great to know it makes cleaning easier throughout your home. We also appreciate you letting us know about the tube and filter clogging more quickly than expected, and we understand how this can affect your experience. If you’re open to it, we would love the opportunity to look into this further for you. We kindly invite you to reach out to our live chat or voice support team, where our specialists can review the issue in real time and help you get the best performance from your machine. Your satisfaction is important to us, and we truly appreciate you taking the time to share your thoughts.
Written by a customer while visiting Dyson
Posted by: Rosy
Verified Purchase:Yes
I had a Dyson 8 before my last apartment burned in the Palisades fire. I purchased other household items to clean floors and other surfaces, but the Dyson 9’has every functional attachments I will ever need, with great suction to tackle all my dusty windowsills and floorboards.
I can also use the smaller version to vacuum my car. The is the best cleaning device I’ve used. And the battery lasts long enough to clean all surfaces at once. And the main barrel of the vacuum is easy to release and dump out the dust and hair. It also charges fast.
I love it. The suction is strong for this type of vacuum. And it’s ergonomically designed, colorful and easy to use.
It’s perfect for me.
Response from DysonBy Dyson Customer Service, April 6, 2026
Hi there, thank you for sharing your positive feedback with us. We are glad to hear that your Dyson is providing you with a great experience, and it helps you to complete your daily cleaning tasks so easily. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Thank you for choosing Dyson!
Written by a customer while visiting Dyson