Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1 out of 5
4.1
(345 Reviews)
Open Ratings Snapshot
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product. 
(
162 out of 214
)
Best Buy Privacy Policy
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
5 out of 5
5
Excellent brand and product.
on November 22, 2025
Posted by: AlexG
Gender:Male
Verified Purchase:Yes
Purchased this item a few months ago. Works excellent with multiple attachments that fulfill your cleaning needs at home.
Excellent brand and product.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceNovember 28, 2025
Thank you for your review. We’re glad to hear the product has been working well for you and that the attachments meet your cleaning needs at home. Your feedback reinforces our commitment to delivering quality solutions.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Super machine
on November 24, 2025
Posted by: Robert
Verified Purchase:Yes
Great machine! Light weight, powerful for its size and easy to empty.
Response from DysonBy Dyson Customer ServiceDecember 1, 2025
Thank you for your wonderful review! We’re delighted to hear that you find your machine lightweight, powerful, and easy to empty. It’s great to know it’s delivering the performance and convenience you were looking for. We truly appreciate your support!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
The best vacuum around
on November 25, 2025
Posted by: TracyC
Verified Purchase:Yes
This is my fourth Dyson vacuum. We have 4 cats and this was a great addition to help keep our floors and carpets clean. It easily mounts in a closet. It's quiet and I'm used to the trigger function to keep it turned on.
Response from DysonBy Dyson Customer ServiceDecember 1, 2025
Hi there, thank you for sharing your wonderful feedback. We’re thrilled your Dyson has made cleaning with four cats around so much easier, and that you enjoy its quiet design and easy storage. If at any point you face an issue, please reach out to our support team through live chat or phone. We’ll be happy to assist.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
New Dyson
on November 25, 2025
Posted by: Mack
Verified Purchase:Yes
This Dyson is really nice. Used it on the flooring (lvt) outstanding, switched to carpet, same response. But what was really nice, is for the first time, while sitting on the steps, used the small attachment head to do the steps to basement and upstairs. They never looked better. I’m pumped to use it on the inside of my vehicles! Great find, great vacuum!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceDecember 1, 2025
Thank you for your fantastic review! We’re thrilled to hear your Dyson is performing so well on both flooring and carpet, and that the small attachment made cleaning your stairs easier than ever. It’s wonderful to know you’re excited to use it in your vehicles too. We truly appreciate your support and are glad it’s been such a great find for you!
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Filter area much too small.
on November 28, 2025
Posted by: Denise
Gender:Female
Verified Purchase:Yes
The filter area is do difficult to empty with any dog hair. It doesn’t work for me. Would be fine if there was almost nothing to vacuum.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceDecember 3, 2025
Thank you for sharing your feedback. We’re sorry to hear that the filter area feels too small and difficult to empty when dealing with dog hair, and that the product hasn’t worked effectively for your needs. If you’d like us to look into this further or provide assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on November 29, 2025
Posted by: Sucket
Verified Purchase:Yes
Wow what a great product. Cat hair and dirt look out!
Response from DysonBy Dyson Customer ServiceDecember 3, 2025
Thank you for sharing your feedback. We’re delighted to hear how impressed you are with the product and that it’s tackling cat hair and dirt so effectively. It’s wonderful to know it’s making cleaning easier and delivering the results you hoped for. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
on December 1, 2025
Posted by: Mi. Iscold
Gender:Female
Verified Purchase:Yes
I use this appliance once a week to buff and finish. Would only use it for this on my wood floors. Battery only lasts 20 min.
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer ServiceDecember 3, 2025
Thank you for sharing your feedback. We’re glad to hear your Dyson appliance has been useful for buffing and finishing your wood floors, but we’re sorry the battery life has been limiting for your needs. We understand how important longer run time can be, especially for tasks that require more thorough coverage. Your input is valuable and will be noted for our product teams as they continue to improve performance and usability. If you’d like, please reach out via live chat or call so we can review your experience further and explore possible solutions, such as accessory options or battery support. Your satisfaction matters to us, and we remain committed to making Dyson solutions more practical and effective. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Very small
on December 2, 2025
Posted by: Ann p
Verified Purchase:Yes
While I’m sure it performs like a Dyson. It’s more of a disgusted on a stick. Too small for regular household use. I returned ut
Response from DysonBy Dyson Customer ServiceDecember 4, 2025
Thank you for sharing your feedback. We’re sorry to hear of your disappointment with the size of the vacuum and that it did not meet your needs for regular household use, leading you to return it. If you have any concerns or would like further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
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