Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Tiredmom01
Verified Purchase:Yes
Suction and battery aren’t worth the price. I thought I was paying for a powerful vacuum but I am really disappointed. I had really high hopes for Dyson ☹️
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, March 30, 2026
Hi there, thank you for sharing your feedback. We are sorry to hear that you are facing suction and battery issues with your Dyson. Please reach out on live chat or call so we can assist you. Your satisfaction is important to us.
Written by a customer while visiting Dyson
Posted by: Little sucker
Verified Purchase:Yes
Yes!!!!!!!Well built and it works very well thank you!!!!
Response from DysonBy Dyson Customer Service, April 1, 2026
Greetings! We are grateful for your taking the time to provide us with your feedback. It's great that you have given us a 5-star rating! Please contact us via live chat or phone if you have any questions or require assistance. Your satisfaction is very important to us, and we are still committed to helping you get the most out of your cleaning solutions.
Written by a customer while visiting Dyson
Posted by: Karin
Gender:Female
Verified Purchase:Yes
The vacuum is wonderful. The battery however is another story. It only stays charged for about 45 minutes. If I had a big house with lots of carpeting it would take days to get it done.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
We really appreciate your feedback. We’re delighted the vacuum is working well for you, but we’re sorry the battery isn’t lasting as long as you need. We know how much that can slow down your cleaning routine. Our support team is ready to assist you via live chat or phone.
Written by a customer while visiting Dyson
Posted by: Syrus the great
Gender:Male
Verified Purchase:Yes
That’s the third best Dyson I bought fantastic
Broom speed is great suction is adjustable
Wet mop is easy to work with and makes my tiles clean so clean
I love it 👌
Broom speed is great suction is adjustable
Wet mop is easy to work with and makes my tiles clean so clean
I love it 👌
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
Hi there, thank you for sharing your positive feedback with us. We are glad to hear that you are loving your Dyson. Your great experience matters to us. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: The Kid
Gender:Male
Verified Purchase:Yes
I’ve had my new Dyson for about a month and have been very satisfied. The 3 suction levels has been much appreciated.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 4, 2026
Thank you so much for sharing this with us. We’re really glad to hear your new Dyson has been treating you well. Those three suction modes can make everyday cleaning feel a lot more flexible, and it’s great to know they’re making a difference for you. We appreciate you taking the time to leave a review.
Written by a customer while visiting Dyson
Posted by: LV2010
Verified Purchase:Yes
I love the lightness and how easy it is to maneuvre with the swivel head. Unfortunately the suction isn't as good as it could be and when I pull the vac back dirt that was sucked up falls back on the floor and it takes several attempts to pick it all up again. Perhaps there is a trick to the vacuuming technique, but there should not be such difficulties with a machine that costs so much.
Response from DysonBy Dyson Customer Service, April 5, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V9 Motorbar is lightweight and easy to maneuver with its swivel head. We regret that the suction power is not meeting expectations and debris falls back onto the floor when pulling the vacuum back. If you are open to it, we would be glad to explore ways to enhance your experience. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Vb1434
Gender:Female
Verified Purchase:Yes
Amazing home much “stuff” is on your floors and rugs. Cleans well.op feature is nice too. Doesn’t soak your floors but cleans
Only negative is that the mop attachment is not easy to attach and remove
Only negative is that the mop attachment is not easy to attach and remove
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 10, 2026
Thank you for your feedback! We’re thrilled to hear your Dyson is delivering the deep clean you expected on both rugs and hard floors. We appreciate your input regarding the mop attachment and will certainly keep that in mind for future improvements. Thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: Mrsmax
Gender:Female
Verified Purchase:Yes
I bought this Dyson to replace one that I’ve used almost daily for years, it works well, it’s quieter than my previous V10 Dyson, but the collection cup is too small, it holds a quarter of what my V10 did. I will probably put this V9 in my Motorhome, it’s just not practical for a home with a pet.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, April 8, 2026
Thank you for taking the time to share your experience with us. We’re sorry to hear the bin feels too small compared to your V10, especially when cleaning up after a pet. We appreciate you highlighting both what’s working and what isn’t, as it helps us understand where the design didn’t meet your needs. If you’d like us to look into options or offer further support, our live chat or phone team would be happy to help.
Written by a customer while visiting Dyson