Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Lou116
Gender:Male
Verified Purchase:Yes
I've only had the vacuum for a couple of weeks but have used it at least twice. Very satisfied with the way it picks up dirt. Haven't tried the wet attachment yet but will soon. Love the "snap-in" battery as my older Dyson cordless had two screws that had to be removed first. Just ordered a second battery as well.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 26, 2026
We love that your new Dyson cordless is already winning you over after just a couple of weeks. The improvement to a “snap-in” battery makes swaps much more practical, so you can keep cleaning without the fuss. Your interest in the wet attachment is exciting, and we hope it adds another level of versatility to your routine.
Written by a customer while visiting Dyson
Posted by: Lora
Verified Purchase:Yes
I have been using this for a few weeks now and am very happy with how light and powerful it is. It has to be emptied often because the collection cup is so small but that's manageable. It's great for small areas.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 27, 2026
Thank you so much for your review and 5-star rating! We’re delighted to hear you’re enjoying your Dyson vacuum’s lightweight design and powerful performance. Your feedback about the collection cup is spot on. A smaller size means it’s easy to handle and perfect for quick clean-ups in small spaces. We appreciate your insights and are glad our engineering helps make your cleaning routine easier. If you ever have more feedback or questions, we’re here for you. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: KT37
Verified Purchase:Yes
This is a really great product. Two areas I'm not the happiest with:
1. You have to hold down the button while you vacuum - not awful, but not my favorite
2. The mop doesn't heat the water up and it states that you can use a cleaning solution, but it's not meant to. So the mop just gets things wet and doesn't sanitize.
1. You have to hold down the button while you vacuum - not awful, but not my favorite
2. The mop doesn't heat the water up and it states that you can use a cleaning solution, but it's not meant to. So the mop just gets things wet and doesn't sanitize.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 27, 2026
Hi there, thank you so much for sharing your feedback with us. We truly appreciate the time you took to leave a review, and we’re glad you gave us the opportunity to understand your experience better. Our team would love to connect with you directly, so we can understand your concerns more personally and make your experience even better. If you’re comfortable, we warmly invite you to reach out to our live chat or call support team, where a specialist will be ready to assist you in real time and ensure you get the most from your product. Your satisfaction means a lot to us, and we’re committed to helping you enjoy every moment with your Dyson.
Written by a customer while visiting Dyson
Posted by: Girl mom
Verified Purchase:Yes
This is my 3rd Dyson. It’s not my favorite. The dust collector is so small, I have to empty twice before finishing my house. This is my 3rd cordless vacuum. This is my least favorite. I hate how the dust collector empties also.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 27, 2026
Hello, thank you very much for sharing your experience with us. We are truly sorry to hear that the Dyson V9 Motorbar hasn’t met your expectations, especially regarding the dust collector size and emptying process. We understand how inconvenient this must be, particularly when cleaning your whole house requires emptying the collector multiple times. Please be assured that we are here to support you, and would be happy to assist you in resolving any concerns. We kindly request you to contact us through Dyson live chat or Dyson phone support, where our team can look into the issue in detail and guide you through possible solutions. Thank you once again for your patience and for choosing Dyson. We are committed to ensuring you receive the assistance you need.
Written by a customer while visiting Dyson
Posted by: Tracy63
Verified Purchase:Yes
I love the weight as it is not heavy like in the past. I wish it had a light on it. Battery is good and last. Good at maneuvering around corners
Response from DysonBy Dyson Customer Service, March 2, 2026
Thank you for sharing your feedback with us. We are pleased to hear you appreciate the lighter weight, excellent battery life, and how easily your vacuum maneuvers around corners. Your suggestion about adding a light is valuable, and we are noting it as important feedback as we continue working to enhance our products. Your experience matters to us, and we are committed to making sure Dyson continues to meet your needs. Thank you again for helping us improve.
Written by a customer while visiting Dyson
Posted by: Amy W.
Gender:Female
Verified Purchase:Yes
Love this vacuum. I needed something lightweight and it fit the bill. I do have to empty the dust bin very frequently. Since my house is so dirty I also have to clean the filter frequently but it’s so easy to do.
The screen is great — tells me exactly how much battery is left; when I need to clean the filter; and when the airflow is blocked.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for your feedback! We're thrilled to hear that your Dyson fits your need for a lightweight vacuum and makes maintenance easy, even with frequent cleaning. It's great that the screen helps you keep track of the battery, filter cleaning, and airflow issues. Your satisfaction is important to us, and we're glad your Dyson is making cleaning more convenient for you!
Written by a customer while visiting Dyson
Posted by: Kjpm
Gender:Female
Verified Purchase:Yes
Bought this as a replacement for a Dyson animal version. This is a much better vacuum! Love it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Thank you so much for sharing your feedback with us. We’re really glad to hear that your new vacuum has been such a great upgrade from your previous Dyson Animal and that you’re loving the performance. It means a lot that you took the time to let us know, and we truly appreciate your kind words.
Written by a customer while visiting Dyson
Posted by: Happy
Gender:Female
Verified Purchase:Yes
This vacuum cleaner is so light weight. It has good suction. Easy to change the attachments. Easy to remove the dust and dirt. I love my new Dyson!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 3, 2026
Hello there, thank you for sharing your feedback! We're delighted to hear that you find your new Dyson lightweight, powerful, and easy to use. It's great to know you enjoy switching attachments and cleaning the machine. We're glad you love your Dyson, your satisfaction means a lot to us!
Written by a customer while visiting Dyson