Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Customer Rating
4
Not perfect but works nicely for the price we paid
on February 14, 2026
Posted by: Dani
Gender:Female
Verified Purchase:Yes
Works great, lightweight, and like the countdown timer that lets you know how much vacuum time you have left. My han gets a little tired pressing the button down and you have to remove all attachments to empty the bin which isn’t ideal.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 14, 2026
Hello Dani, thank you for sharing your experience. We’re glad to hear the countdown timer and lightweight design work well for you. We understand that holding down the power button and needing to remove all attachments to empty the bin can be tiring and inconvenient, and we appreciate your feedback. It’s details like these that help us improve our products, so thank you for letting us know. If there’s anything else you’d like to share or if you need support, please reach out to us via live chat (http://ms.spr.ly/6424QrWdq) or call support at 866-693-9766. Our agents will be happy to assist you.
Written by a customer while visiting Dyson
Posted by: Cholla 42
Gender:Female
Verified Purchase:Yes
I am enjoying my Dyson V9. Didn't know how much dust I have in my house until I started using the V9. Really deep cleans. The cordless feature is the best.Couple of negatives:
Why does the plug go into the outlet sideways?It won't stay plugged in the outlet.
The wet feature does not work well on my tile floors because i have wide grout between tiles.
So it cleans on only the top of the tile not the grout.
As I said the earlier, the suction is amazing and really cleans my wood and tile floors.
Why does the plug go into the outlet sideways?It won't stay plugged in the outlet.
The wet feature does not work well on my tile floors because i have wide grout between tiles.
So it cleans on only the top of the tile not the grout.
As I said the earlier, the suction is amazing and really cleans my wood and tile floors.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 15, 2026
Thank you for your detailed feedback about your Dyson V9. We are glad to hear that you are enjoying the deep cleaning capability, cordless freedom, and powerful suction on both wood and tile floors. We also appreciate your input regarding the plug orientation and the performance of the wet feature on wide grout. Your insights help us identify areas for further improvement. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Posted by: Light and strong
Gender:Female
Verified Purchase:Yes
Very light works like a big vacuum without the cords
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 16, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson V9 Motorbar vacuum’s lightweight design is providing you with the power of a full-sized machine, without the inconvenience of cords. This level of performance reflects our commitment to developing innovative cleaning solutions that deliver strong suction and efficient dirt removal, all while being easy to use and manoeuvre. At Dyson, we aim to combine advanced technology with thoughtful design to make everyday cleaning effortless for our users. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it with us. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: Brew2
Verified Purchase:Yes
This vacuum makes cleaning a breeze. It is lightweight and picks up a lot of dirt and animal hair.
Response from DysonBy Dyson Customer Service, February 18, 2026
Hello, thank you for sharing your feedback. We're delighted to hear that the Dyson V9 Motorbar is making cleaning a breeze for you, especially with its lightweight design and ability to pick up dirt and animal hair efficiently. This reflects our dedication to creating machines that simplify everyday cleaning and deliver impressive results on pet hair and debris. At Dyson, we focus on combining innovative technology with user-friendly features to ensure the best possible cleaning experience. Your comments encourage us to continue pushing the boundaries of performance and convenience. If you have any questions or need support in the future, please reach out to our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Posted by: JCStevens
Gender:Female
Verified Purchase:Yes
This vacuum sucks like a newborn baby! And not to mention the maneuverability and swiveling capability! The battery could have longer life, but honestly, it depends on how much suction you are looking for and the adjustment in setting to prolong battery life. The charger hangs on the wall, is compact, and provides a quick charge. Worth every single penny!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for your fantastic review! We're delighted you’re enjoying the strong suction, maneuverability, and convenient charging of your Dyson vacuum. We appreciate your feedback on battery life. It’s valuable as we continue to refine our technology. It’s great to hear your investment feels worthwhile. Thanks for choosing Dyson and sharing your experience with us!
Written by a customer while visiting Dyson
Posted by: Snowball#2
Verified Purchase:Yes
I like the sweeper just wish the directions were a little easier to follow. I also wish the sweeper could stand up
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you for taking the time to leave a review. We’re delighted you like the sweeper, but we apologise for any confusion the instructions may have caused. We also understand how handy it would be if the sweeper could stand up by itself. Your suggestions matter, and we’ll be sure to share them with our team. If you have any other questions or want tips on using your sweeper, please connect with us via live chat or phone.
Written by a customer while visiting Dyson
Posted by: Shazam
Gender:Male
Verified Purchase:Yes
Hands down the best there is! We have 2 shedding dogs and one cat. This thing does an amazing job and never has any issues with all that hair.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Thank you so much for sharing your experience! We're thrilled to hear your Dyson stands up to the challenge of two energetic dogs and a cat, especially when it comes to pet hair. Knowing our technology delivers reliable, clog-free performance for busy pet households means a lot to us. Your feedback inspires us to keep raising the bar. Thanks for choosing Dyson and for taking the time to leave your review!
Written by a customer while visiting Dyson
Posted by: Raquel
Gender:Female
Verified Purchase:Yes
I love my new Dyson. It has great suction. It is useful used in a smaller home. The battery does not last long on turbo suction, but the eco mode has great suction and gets the job done. I am grateful it went on sale. Otherwise, I would have gotten a different brand.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 23, 2026
Hi, thank you so much for sharing your experience — we really appreciate you taking the time to leave this feedback. It’s great to hear that you’re enjoying the strong suction and finding your new Dyson useful in a smaller home. We understand how important battery performance is, especially when using higher‑power modes, and we’re glad Eco mode is giving you the results you need. We’re also happy you were able to take advantage of the sale. If you ever have questions about getting the most out of your machine or need any support, we’re always here and happy to help.
Written by a customer while visiting Dyson