Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: CinF
Verified Purchase:Yes
Happy with the vacuum performance however disappointed that they changed the attachments connection to the vacuum.
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you for sharing your thoughts and experience with your Dyson vacuum; we appreciate your positive feedback on its performance and also understand your disappointment regarding the change to the attachment connections. We value your input, and if you ever experience any performance issues or have questions about compatibility, please don’t hesitate to contact us via live chat or phone; our agents are always happy to help. Thank you again for your feedback and for being a Dyson owner.
Written by a customer while visiting Dyson
Posted by: Kris
Verified Purchase:Yes
I love my New Dyson with one exception. I wish it had an on and off instead of a trigger switch. Holding the trigger for extended periods can be uncomfortable.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you so much for sharing your feedback and for being a Dyson owner; we genuinely appreciate your input and are glad to hear you’re enjoying your new Dyson, with one exception. We understand that holding the trigger switch for extended periods can be uncomfortable, and we appreciate you taking the time to let us know. Your feedback is important to us as we always aim to improve the experience for our owners. If you ever face any performance issues with your machine, please don’t hesitate to contact us via live chat or phone; our agents will be happy to help. Thank you again for letting us know how we can do better.
Written by a customer while visiting Dyson
Posted by: MAS 926
Verified Purchase:Yes
I have two other Dyson's but this V9 is the best one of all - very light weight and gets the cat hairs off the carpet
I just put the battery in and go - very simple - snap on/off attachments a breeze -
I just put the battery in and go - very simple - snap on/off attachments a breeze -
Response from DysonBy Dyson Customer Service, January 31, 2026
Hello there, thank you for sharing your experience with the V9. We’re glad to hear it’s your favourite Dyson yet. It’s great to know you find it lightweight, easy to use, and effective at picking up cat hair, with attachments that snap on and off so smoothly. We appreciate your feedback!
Written by a customer while visiting Dyson
Posted by: Einstein
Verified Purchase:Yes
Bought this because my other Dyson was getting to heavy for me . I love the performance and the lite weight
Response from DysonBy Dyson Customer Service, January 31, 2026
Thank you for your feedback. We are glad to hear that you are enjoying the lighter design and performance of your new Dyson. If you have any questions or need support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to help.
Written by a customer while visiting Dyson
Posted by: RStarr
Verified Purchase:Yes
We replaced an expensive well known brand with the Dyson v9 motorbar. It is so lightweight it feels like a toy, but a toy it is not !!! We have had the v9 for a few weeks now and it keeps pulling up hair and dirt that we didn’t know was embedded into the carpets. What is amazing is that with all the hair that had been picked up by the vacuum, not a single strand is wrapped around the brush bar. The engineering is incredible right down to the packaging it came in. The technology is astounding as it alerts you and displays a tutorial on how to clean and replace the secondary filter.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 1, 2026
Thank you so much for sharing your experience with the Dyson V9. We’re delighted to hear it’s making such a difference in your home, and even uncovering hidden hair and dirt! It’s great to know you’ve enjoyed its lightweight design, advanced technology, and hassle-free brush bar. Your feedback means a lot, and we’ll share your kind words with our engineering team. Thanks again for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: SJSam
Gender:Female
Verified Purchase:Yes
I have only had this vacuum for a few weeks but I love it. Super lightweight, easy to use and gret suction power. I also like the ease of emptying out the filter. We have had several Dyson vacuums and I am never disappointed.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. It’s fantastic to hear you’re enjoying how lightweight and easy to use your new vacuum is, and that the suction power and simple filter emptying are living up to your expectations. We appreciate your loyalty as a returning Dyson owner and are grateful for your continued trust in our products. If you ever have any questions or need help, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Auadeb
Verified Purchase:Yes
Just bought this a month ago to add to my other dyson. Love the Dyson. The only thing I'm not thrilled about with this one is the diet canister. Smaller than the others, and I have cats. Have to empty more often and it gets stuck in there! But other than that, love it!
Response from DysonBy Dyson Customer Service, February 1, 2026
It’s wonderful to hear your Dyson collection is growing and that you remain a fan of the brand. The struggle with the smaller canister and pet fur is a challenge we’re actively exploring solutions for, to make emptying easier for homes just like yours. Your feedback is exactly what guides improvements, and we’re glad, despite the bin, that you’re still loving the overall experience.
Written by a customer while visiting Dyson
Posted by: karl65
Verified Purchase:Yes
Has not worked from the start Dyson sent new battery but still won't work They now are going to sent main body but the don't have one in stock
Response from DysonBy Dyson Customer Service, February 2, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear about the trouble you've had with your V9 not working and the difficulty with getting a main body replacement. We understand how disappointing this must be, especially after trying a new battery and still experiencing issues. If you'd like further support or updates, please contact us on live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson