Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Cindy4130
Verified Purchase:Yes
I love the power my new vacuum has. The only issue I have with it is I’m short so I have problems lifting the canister straight up to take it off the stick to empty it.
Response from DysonBy Dyson Customer Service, January 30, 2026
Hello there, thank you for your feedback. We’re glad to hear you love the power of your new vacuum. We understand how handling and emptying the canister can be challenging, especially if the design isn’t fitting your needs. If you’d like help or tips with removing the canister, please contact us by phone at 1-866-693-9766 or use Live Chat at http://ms.spr.ly/6424QyH6a. We’re here to support you and make your Dyson experience easier.
Written by a customer while visiting Dyson
Posted by: Traveling Human
Verified Purchase:Yes
LLightweight and powerful. Another Dyson top quality product that blows away the competition if you have the cash to dish out.
Response from DysonBy Dyson Customer Service, January 30, 2026
Hello, thank you for sharing your thoughts about the Dyson V9 Motorbar. We are delighted to hear that you find it lightweight, powerful, and a standout in its class. Our goal is to create machines that deliver exceptional performance without compromise, and it’s great to know the V9 Motorbar is meeting your expectations. At Dyson, we’re committed to precision engineering and high-quality design, helping to ensure every clean is thorough and effortless. Your feedback highlights the value we strive to bring to every owner. If you have any questions or need support in the future, our chat and voice support teams are always ready to help. Thank you again for your review.
Written by a customer while visiting Dyson
Posted by: Rat0131
Verified Purchase:Yes
Purchased several weeks ago but had to return because the vacuum doesn't hold much dirt and then I couldn't remove the dirt container to dump.
Response from DysonBy Dyson Customer Service, January 30, 2026
Hello there, thank you for sharing your experience with us. We’re sorry to hear that the vacuum didn’t meet your needs and that you had trouble removing the dirt container. If you need any assistance in the future or have questions about our products, please contact us by phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6423QyJZx. We’re here to help.
Written by a customer while visiting Dyson
Posted by: Junebug
Verified Purchase:Yes
I’ve used this once and am very impressed with it. It’s my first Dyson product and it’s great.
Response from DysonBy Dyson Customer Service, January 30, 2026
Hello there, thank you for sharing your experience. We’re delighted to hear you’re impressed with your first Dyson product. Welcome to the Dyson family, enjoy your new machine!
Written by a customer while visiting Dyson
Posted by: Dayna57
Verified Purchase:Yes
I bought this a month ago I love the suction and the 3 different modes to choose from. My only complaint is when empty the canister dust clumps seem to get stuck so I need to use something to dislodge it from inside. This is my 4th Dyson do you know Iam loyal.
Response from DysonBy Dyson Customer Service, January 30, 2026
Thank you so much for your loyalty and for sharing your experience with us! We’re glad to hear you love the suction power and the three different modes your Dyson offers. We appreciate your honest feedback regarding dust occasionally clumping in the canister and needing a gentle nudge to empty; your input helps us make improvements. If you ever run into any performance issues, please reach out to us through live chat or phone, and our team will be happy to assist. Thanks again for choosing Dyson; your support means a lot to us.
Written by a customer while visiting Dyson
Posted by: Haleysdream
Gender:Female
Verified Purchase:Yes
I got this about a month ago, it works great. My biggest complaint is that you have to hold the trigger on constantly while vacuuming, this gets very tiring. Also whenever you pickup vacuum and if you accidentally touch touch the trigger the vacuum turns on even whn you don't want it too .
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 30, 2026
Thank you for sharing your feedback with us; we really appreciate you taking the time to let us know about your experience. We're glad to hear the vacuum is working well overall, but we understand that holding down the trigger during use can be tiring, and that the vacuum sometimes turns on unintentionally when handling it. Your input is valuable and helps us improve our products. If you ever face any performance issues, please reach out to us via live chat or call, and our team will be happy to assist you further. Thanks again for choosing Dyson and sharing your thoughts!
Written by a customer while visiting Dyson
Posted by: Great job
Gender:Female
Verified Purchase:Yes
Beyond expectations, does a fantastic job of picking up.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 30, 2026
Hi there, thank you so much for sharing your feedback! We’re thrilled to hear our machine has gone beyond your expectations and is doing a fantastic job of picking up. Reviews like yours inspire us to keep finding better ways to solve real cleaning challenges. We truly appreciate you taking the time to share your experience with the Dyson community, it means a lot to us. If you ever have questions or want tips to get even more from your machine, we’re always here to help!
Written by a customer while visiting Dyson
Posted by: Sara
Gender:Female
Verified Purchase:Yes
Extremely happy with my Dyson. It picks up well. Easy to use and empty. Lightweight. Great performance.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 31, 2026
Hello Sara, thank you for sharing your experience. We’re delighted to hear you’re extremely happy with your Dyson. It’s great to know it picks up well, is easy to use and empty, and its lightweight design delivers the performance you expect. We appreciate your feedback!
Written by a customer while visiting Dyson