Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Bobble
Verified Purchase:Yes
The attachments work very well however the canister is difficult to empty fully. Much gets stuck in the slide mechanism. I have to try to get a piece of anything with my fingers to pull it out - as it is too small to fit your hand into the container
Response from DysonBy Dyson Customer Service, January 24, 2026
Hi there, thank you for sharing your feedback and for highlighting how well the attachments work for you. We're sorry to hear that emptying the canister hasn't been as smooth as you'd like, and we understand how frustrating that can be. Your satisfaction means a lot to us, and we'd love the chance to help improve your experience. If you're willing, please reach out to our live chat or voice support team, they're ready to assist you with tips or solutions. Thank you again for your valuable input and for giving us the opportunity to support you further.
Written by a customer while visiting Dyson
Posted by: 32 Deuce coupes
Verified Purchase:Yes
I own a V9 and also a V8 model. I bought the V9 because I like the V8 so much. The V9 is a disappointment. Should have let it be and stayed with the V8
Response from DysonBy Dyson Customer Service, January 26, 2026
Hello, thank you for taking the time to share your thoughts. We’re glad to hear you had a positive experience with your Dyson V8, but we’re sorry to learn the V9 hasn’t met your expectations. At Dyson, we’re committed to continuously improving our machines, but we understand preferences can differ, and each model can feel unique in use. Your feedback is important, it helps us identify where we can do better. If there’s anything specific about the V9 you’d like us to address or if you need support, please reach out to our chat or voice support team. Thank you again for your honest review.
Written by a customer while visiting Dyson
Posted by: Lois B
Verified Purchase:Yes
Love this, so easy to use and get into small spaces
Response from DysonBy Dyson Customer Service, January 26, 2026
Hi there, thank you for sharing your feedback. We're delighted to hear that you find it easy to use and effective for reaching those small spaces. We truly appreciate your comments and want to assure you that your experience matters to us. If you have any concerns or need support, please reach out via live chat or phone, so we can assist you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: RobinP
Verified Purchase:Yes
I really like my new Dyson so far except for ONE thing...I don't like that you have to hold the button on. My finger gets very tired and sore. I don't understand WHY it works that way. Doesn't make sense.
Response from DysonBy Dyson Customer Service, January 27, 2026
Thank you so much for sharing your feedback with us! We're glad to hear that you’re enjoying your new Dyson overall. We understand your concern about having to hold the power button during use, and we truly appreciate you taking the time to let us know how this impacts your experience. Your input is valuable, and we’ve taken note of it to share with our product team as we continue to improve our designs. Thanks again for choosing Dyson, and we hope your vacuum continues to serve you well!
Written by a customer while visiting Dyson
Posted by: cowboy
Verified Purchase:Yes
I just got my v8 and trying it out to see what it can do.
Response from DysonBy Dyson Customer Service, January 28, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that you are trying out your new Dyson V8 and exploring its capabilities. This machine is designed to deliver strong suction and versatile cleaning, making it easy to tackle dust, debris, and pet hair across different surfaces. At Dyson, we’re committed to combining advanced technology with user-friendly design to help you achieve the best possible results. If you have any questions as you continue to use your Dyson V8 or need support with features, attachments, or maintenance, please do not hesitate to contact our chat or voice support team. We are always happy to help.
Written by a customer while visiting Dyson
Posted by: golfmon
Verified Purchase:Yes
we bought this a month ago and realized the battery will not charge. so back to the store we go for an exchange. frustrating after unpacking it all.
Response from DysonBy Dyson Customer Service, January 28, 2026
Thank you for taking the time to share your feedback; we really appreciate it. We understand how upsetting it is to experience a battery that won’t charge, especially after just buying and unpacking your new machine. We’re sorry for the inconvenience this has caused. If you continue to face any performance issues, please don’t hesitate to contact us via live chat or by phone; our agents would be happy to assist you and ensure the problem is resolved. Thank you again for your input; it’s valuable and helps us improve.
Written by a customer while visiting Dyson
Posted by: Jeanie13
Verified Purchase:Yes
I. Love my Dyson. The only thing negative I can say is that it is a little heavy and Yiu have 5o keep your finger on the on switch.
Response from DysonBy Dyson Customer Service, January 29, 2026
Hello, thank you for sharing your feedback. We are thrilled to hear that you love your Dyson V9 Motorbar and appreciate your honest comments about its design. We understand that a lighter feel and a different power switch could enhance the experience even further. Your input helps us keep improving, every detail matters to us. If you have any questions or need support, our chat and voice teams are ready to help. Thanks again for choosing Dyson and taking the time to share your thoughts.
Written by a customer while visiting Dyson
Posted by: Happy Texas User
Verified Purchase:Yes
Everything about the V9 is amazing!. I broke my wrist a few years back and my V8 is a little heavier than the V9. I thought it would be heavy, but its not! Now I can vacuum with ease and without pain. I am a Dyson customer and have been for years and happy with all my Dyson products, not only the V9. Thank you Dyson!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 28, 2026
Hi there thanks so much for sharing your story. We’re sorry to hear about your wrist injury and glad the V9 feels lighter and more comfortable to use. It’s great to know you’ve had a positive experience with all your Dysons over the years. If you ever need any tips or run into questions, we’re always here for you just start a live chat or give us a call.
Written by a customer while visiting Dyson