Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: KZ16
Gender:Female
Verified Purchase:Yes
I bought this after being told it was comparable to my old one, which wasn’t functioning properly anymore. It was significantly smaller and lighter. The canister is much smaller, too, making it less efficient when cleaning. The photo on the left is the old one and the new one is on the right the smaller canister is the biggest downfall. Not sure if the power is comparable as the new one is significantly lighter
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We are sorry to hear that your new Dyson did not meet your expectations, particularly with the smaller size and canister capacity compared to your previous machine. We understand how important efficiency is when cleaning, and we sincerely apologize for any disappointment this has caused. If you have any concerns or would like further assistance, please contact us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Slim
Gender:Male
Verified Purchase:Yes
We are loving it. It's strong lightweight and easy to use. can't wait to use it in the car!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We are delighted to hear that you are loving your Dyson, finding it strong, lightweight, and easy to use, and that you’re excited to try it out in the car as well. If you ever have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Blackie
Verified Purchase:Yes
Have been using the V9 for a week and by far it’s the best vacuum I have ever bought. It is light and very powerful, I love the 3 different power levels as it lets you adjust the suction to fit your different needs.
Response from DysonBy Dyson Customer Service, December 8, 2025
Thank you so much for sharing your wonderful review! We are delighted to hear that your Dyson V9 has exceeded your expectations and that you are enjoying its lightweight design, powerful performance, and versatile three power levels that allow you to adjust suction perfectly to your needs. It is fantastic to know this vacuum has become the best you have ever purchased, and we truly appreciate your enthusiasm and trust in Dyson. Your satisfaction means a great deal to us, and we are thrilled that the V9 is making such a positive difference in your home.
Written by a customer while visiting Dyson
Posted by: LauraDR
Verified Purchase:Yes
Great vacuum - took one star off only because you have to remove the hose in order to empty the vacuum - my old Dyson the chamber emptied without doing that
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We are glad to know you find your Dyson a great vacuum, though we understand the inconvenience of having to remove the hose to empty the chamber compared to your previous model. We appreciate you highlighting this difference, as it helps us improve the overall experience. If you ever have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Bobo
Gender:Male
Verified Purchase:Yes
The v9 is amazing 🤩 I love the light weight a power
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you for sharing your feedback. We’re thrilled to hear that you find the Dyson V9 amazing, with its lightweight design and powerful performance making it enjoyable to use. If you ever have any questions or need further assistance, please reach out to us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: spencerjae928
Gender:Female
Verified Purchase:Yes
Great product i hae no complaints whatsoever! A thumbs up!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 6, 2025
Thank you so much for sharing your wonderful feedback ! We are delighted to hear that you are enjoying your Dyson and that it has met your expectations with no complaints at all. Your positive words and “thumbs up” truly mean a lot to us, and we are thrilled to know our product is making a difference in your everyday experience. We greatly appreciate your support and look forward to continuing to deliver the performance and innovation you value from Dyson.
Written by a customer while visiting Dyson
Posted by: KTv9
Gender:Female
Verified Purchase:Yes
I bought my Dyson V9 about a month ago and I love the maneuverability compared to my large vacuum.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 7, 2025
Thank you for sharing your wonderful feedback! We are delighted to hear how much you are enjoying your Dyson V9 and that its lightweight design and effortless maneuverability have made such a difference compared to your larger vacuum. It’s always inspiring to know our innovation is helping make every day cleaning simpler and more convenient, and your kind words mean a great deal to us. We truly appreciate your support and are thrilled that Dyson continues to deliver the performance you value.
Written by a customer while visiting Dyson
Posted by: BarbB
Gender:Female
Verified Purchase:Yes
So far I am liking this vacuum cleaner. I got one to give my daughter for a Christmas present also. The only thing I don’t like is having to get instructions on line about its features and how to use it. I would rather have a little manual in the box.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 7, 2025
Thank you for sharing your thoughtful review . We are delighted to hear that you are enjoying the lightweight design of your Dyson vacuum and that you even chose one as a Christmas gift for your daughter, that means a lot to us. We also understand your concern about having instructions only available online and appreciate you letting us know. Your feedback is valuable, and we would love the opportunity to make your experience even better. If you are open to it, please connect with our live chat or voice support team, where our experts will be ready to assist you further. Your satisfaction is very important to us, and we remain committed to helping you get the most from your Dyson. Thank you again for your input.
Written by a customer while visiting Dyson