Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: CLSG
Gender:Female
Verified Purchase:Yes
The wet mop is really weak. It will work well for simple dirt but you will need to get an extra rag to clean along with it for anything bigger.
Suction is not strong. It is strong w/boost mode but it will only last 10min or so. Economy mode will last around an hour but the suction is not great.
Attachments are good but the suction behind the attachment is not stong (unless you use "boost"(Boost mode is around 10min of use).
Great machine for light cleanup.
I would not purchase again.
Suction is not strong. It is strong w/boost mode but it will only last 10min or so. Economy mode will last around an hour but the suction is not great.
Attachments are good but the suction behind the attachment is not stong (unless you use "boost"(Boost mode is around 10min of use).
Great machine for light cleanup.
I would not purchase again.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re sorry to hear about the disappointment with the wet mop performance, suction strength, and limited runtime in boost mode, even though you found the attachments useful and the machine suitable for light cleanup. If you have any concerns or would like further assistance, please reach out to us via live chat or call so that we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Pete N
Gender:Male
Verified Purchase:Yes
Nice vacuum cleaner with low noise sound.Light weight unit & powerful.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re glad to hear that you find your vacuum cleaner lightweight, powerful, and pleasantly quiet during use. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: mvj1
Verified Purchase:Yes
Enjoying my Dyson V9 Motorbar. The suction is great and love the quick pick up of my Australian
shepherd 's long hair! The dirt/hair, etc., receptical shoots right out into the trash. Couldn't be happier!
shepherd 's long hair! The dirt/hair, etc., receptical shoots right out into the trash. Couldn't be happier!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your wonderful feedback with us! We are delighted to know that your Dyson V9 Motorbar is delivering powerful suction and making quick work of your Australian shepherd’s long hair, while the easy‑to‑empty receptacle adds effortless convenience. Your kind words truly inspire us, and we are thrilled that your Dyson is bringing you happiness every day.
Written by a customer while visiting Dyson
Posted by: Bill
Gender:Male
Verified Purchase:Yes
The handle chafes my hand between the thumb and index finger.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thanks for sharing your honest review. We’re sorry the handle has been chafing your hand, and we understand how inconvenient that can be. If you feel the machine isn’t functioning properly, please reach out to our support team through live chat or by phone, so we can help.
Written by a customer while visiting Dyson
Posted by: Al B
Gender:Male
Verified Purchase:Yes
I like it but find the clean out mechanism inefficient.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback on the clean‑out mechanism. We’re sorry to hear it hasn’t felt efficient for you. Your experience matters to us. If you’re facing any issue with the machine itself, please reach out to our support team via live chat or call, so we can assist further.
Written by a customer while visiting Dyson
Posted by: Su1983
Verified Purchase:Yes
A lot better than I was expecting! Excellent for general cleaning!
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re delighted to hear that your vacuum turned out even better than you expected and that its lightweight design makes general cleaning so much easier. It’s wonderful to know it’s performing excellently for your needs. If you have any concerns or need further assistance, please reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we truly appreciate your input.
Written by a customer while visiting Dyson
Posted by: SacredSpace3
Verified Purchase:Yes
I am so happy with this vacuum that I look forward to using it. I have 3 long haired dogs and it works so well to pick up their hair. I especially appreciate the design, how the attachments fit, its' docking/charging station. It is so lightweight; very easy to maneuver & clean.
If you are considering purchasing one just do it - you will not be sorry!
I am now a Dyson convert for life.
If you are considering purchasing one just do it - you will not be sorry!
I am now a Dyson convert for life.
Response from DysonBy Dyson Customer Service, December 4, 2025
We truly appreciate your review and are delighted to know your Dyson is living up to your expectations. It’s wonderful to hear how well it tackles pet hair and how much you value the design and convenience. Thank you for sharing your experience. We’re excited to have you as a Dyson fan for life.
Written by a customer while visiting Dyson
Posted by: jpmac88
Verified Purchase:Yes
This is my second Dyson stickvac. I really enjoyed the first one but the battery no longer keeps a charge, so we got a new one. One thing about this new design is rather clunky: to empty the cannister, any attachment must be removed. The old vac was quick and easy to empty. Plus, hairs or threads get hung up in the cannister and I often need a tool or thin finger to try to pull it out. Or, I can just open and close the cannister repeatedly until the fuzzy stuff starts to fall towards the opening.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re glad to hear that you enjoyed your first Dyson stickvac, though we understand your concerns with the new design, particularly around the battery, the need to remove attachments to empty the canister, and the difficulty with hairs or threads getting stuck. If you’d like us to explore solutions or provide further assistance, please reach out to us via live chat or call so we can help you with the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson