Customer reviews from Dyson
Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Average customer rating
4.1
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
195
4 Stars
65
3 Stars
39
2 Stars
26
1 Star
20
76%of customers recommend this product.
(
162 out of
214)
Customer Reviews for Dyson - V9 Submarine Extra Dry Cordless Wet and Dry Stick Vacuum - Dark Gray
Posted by: Awesome
Gender:Male
Verified Purchase:Yes
I’ve been using this vacuum over a month now, and it has exceeded my expectations. The suction power is outstanding, easily picking up dust and debris from both carpet and hard floors. It’s lightweight, easy to use, and the noise level is surprisingly low. The dust container is simple to empty and clean, which makes maintenance hassle-free.
Overall, this vacuum delivers great performance, convenience, and value. Highly recommended for anyone looking for a reliable and powerful cleaning solution!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback. We’re delighted to hear that your vacuum has exceeded expectations with its outstanding suction power, lightweight design, ease of use, and low noise level, while also being simple to maintain. If you ever have any concerns or need assistance, please contact us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: CD25
Gender:Female
Verified Purchase:Yes
good suction, but the dust collection canister is way too small. I have to dump it after cleaning only an 8x10' rug.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re glad to hear the suction power has been strong, but we’re sorry the dust collection canister feels too small for your cleaning needs. We understand how inconvenient it can be to have to empty it so frequently, especially after covering just an 8x10' rug. Your input is valuable, and we’ll make sure it’s noted for our product teams as they continue to improve design and usability. Your satisfaction matters to us, and we remain committed to delivering Dyson solutions that are both powerful and practical. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Tired, sore finger
Gender:Female
Verified Purchase:Yes
The Dyson is great, but whoever designed it with a trigger that has to be depressed the whole time you're using it made a serious mistake. What's wrong with an on/off switch? I can't do my whole house with it because my trigger finger won't last that long.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 7, 2026
Thank you so much for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience, and we’re sorry to hear that the trigger design has been uncomfortable for you. If you ever experience any performance issues or need support, please feel free to reach out to us through live chat at http://ms.spr.ly/6429Q3t2S or by calling our team at 866‑693‑9766. Our support hours are Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’re always here to help.
Written by a customer while visiting Dyson
Posted by: Joyce 727
Gender:Female
Verified Purchase:Yes
So far, so good. Am replacing a V10 that I used for eight years. I love the fact that it is lightweight. Smaller bin which is just fine with me. U have used just about every vacuum out there and I love Dyson the best! Yes, I even have an expensive Kirby which will maybe last for generations, but could not pass up the great price of this V9.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 3, 2025
Thank you for sharing your feedback. We’re delighted to hear that your upgrade from the V10 to the V9 has been such a positive experience, and that you appreciate its lightweight design and smaller bin size. It’s wonderful to know that after trying many vacuums, Dyson remains your favorite, and that the great price made it even more worthwhile. If you ever have any questions or need assistance, please connect with us via live chat or call so we can provide the best possible support. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson solutions. Thank you again for your input.
Written by a customer while visiting Dyson
Posted by: Nancy
Verified Purchase:Yes
I am super disappointed because I have a very small place and a lot of it is taken up by one rug. Every time I try to vacuum the rug, the vacuum cleaner gets clogged!
Response from DysonBy Dyson Customer Service, December 2, 2025
Hi Nancy, thank you for telling us, and we are sorry for the repeated clogs on your rug. We understand how disruptive that is, especially when most of your floor space is covered by it. We can help with tailored tips like adjusting the cleaner head height, switching modes for high‑pile rugs, and clearing any blockages in the wand or cyclone. When you have a moment, connect with us on live chat or phone support, so we can guide you in real time and make sure your vacuum performs as it should. We’ve got your back.
Written by a customer while visiting Dyson
Posted by: sevda
Gender:Female
Verified Purchase:Yes
It's enough for my small house. I've used the V15 series before. This model is like a miniature of that and I like it because it's lighter.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 27, 2025
Thank you for sharing your feedback. We’re delighted to hear that this model feels perfect for your small house and that you appreciate how much lighter it is compared to the V15 series. It’s wonderful to know the design makes it easier to handle while still delivering the performance you expect. Your satisfaction is very important to us, and we’re glad this Dyson fits your needs so well.
Written by a customer while visiting Dyson
Posted by: Vera
Gender:Female
Verified Purchase:Yes
My favorite Dyson so far.
Love that it’s lightweight and the battery last way longer than others I’ve had. And the battery indicator is a great feature!!!
Love that it’s lightweight and the battery last way longer than others I’ve had. And the battery indicator is a great feature!!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 2, 2025
We’re thrilled to know that Dyson has become your top choice. The combination of lightweight design, extended battery performance, and the helpful indicator feature is exactly what we aim to deliver.
Written by a customer while visiting Dyson
Posted by: Jules
Verified Purchase:Yes
I love the cleaning power but the attachment is very difficult to remove in order to empty the canister. I am concerned it will break. It has been this way since I got it last week.
Response from DysonBy Dyson Customer Service, December 2, 2025
Hi Jules, thanks for sharing this. Apologies for the trouble with the attachment and the concern it might break. That’s not the experience we want, and we appreciate you flagging it so early. We can help right away: jump onto live chat or give us a call, and we’ll guide you through a quick check and options if anything needs replacing.
Written by a customer while visiting Dyson