Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
One of the best earbuds on the market
on May 7, 2023
Posted by: Christoph
Gender:Male
Length of ownership:1 month
Sound quality is superb. The new (much smaller) case is a big improvement vs. prior models. The new design looks also amazing. Only negative is that the fit is worse (not as sturdy) than previous models which had full sized wingtips (Bose probably scaled back on that to fit the earbuds in the small case).
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and sound great!
on May 7, 2023
Posted by: Boomboom
Gender:Male
Length of ownership:1 week
I have a pair of Quiet Comfort over the ear headphones, but wanted something I could wear when wearing a ball cap at work. I bought the Quiet Comfort Earbud IIs for a smaller size. The noise cancelling mode is very good, and the music sounds amazing. Great bass and nice midrange tone. I would recommend these to everyone!
Written by a customer while visiting bose.com
Customer Rating
4
Love the Quiet Mode
on May 7, 2023
Posted by: CJ
Gender:Female
Length of ownership:1 month
These are great! The quiet mode literally blocks out all external noises like magic. My only problem is that anytime I barely brush the outer part of the earbud, it changes modes, or turns on music, and I am unsure how to turn this off. But I still recommend them, and think they're great comparted to other earbuds. They fit like a charm!
Written by a customer while visiting bose.com
Customer Rating
4
Good experience of using the earplugs!
on May 5, 2023
Posted by: Eddie
Gender:Male
Length of ownership:1 month
It's nice to buy it when it have discount.
If there's water proof, that will be so much better.
If there's water proof, that will be so much better.
Written by a customer while visiting bose.com
Customer Rating
5
Just wonderful
on May 5, 2023
Posted by: Talking Heads fan
Gender:Male
Length of ownership:6 months
I’m sure there’s other good earbuds out there. These are just simply fantastic. And I’ve had them in for seven hours straight.
Didn’t even get a battery warning that I know of.
When you put them in your ears, and the Bose sound check, checks it’s a very warm and fuzzy feeling.
I heard a few subtle differences in songs I have not heard before.
My wife is not a music lover, but needed to say, and she has really enjoyed her pair
You will have to custom fit them for your ears. Each earbud has two rubber adjustments find what’s right for you, or risk them falling out of your ear.
The two modes of quiet and not quiet our amazing
I love the quiet mode because then I can listen to music on low, and still hear everything crystal clear.
Not quite it’s great when I need to be alert to my surroundings. However, is pressure sensitive and if you buy them, you’ll understand it’s not that big of a deal but it’s a real.
For instance, if you’re driving down the highway & a semi truck comes from the other direction you’ll feel a Voop.
There’s so much amazing technology in it I don’t think he can be avoided.
Didn’t even get a battery warning that I know of.
When you put them in your ears, and the Bose sound check, checks it’s a very warm and fuzzy feeling.
I heard a few subtle differences in songs I have not heard before.
My wife is not a music lover, but needed to say, and she has really enjoyed her pair
You will have to custom fit them for your ears. Each earbud has two rubber adjustments find what’s right for you, or risk them falling out of your ear.
The two modes of quiet and not quiet our amazing
I love the quiet mode because then I can listen to music on low, and still hear everything crystal clear.
Not quite it’s great when I need to be alert to my surroundings. However, is pressure sensitive and if you buy them, you’ll understand it’s not that big of a deal but it’s a real.
For instance, if you’re driving down the highway & a semi truck comes from the other direction you’ll feel a Voop.
There’s so much amazing technology in it I don’t think he can be avoided.
Oh I know they are just wonderful and I have already bought a pair for me and my wife.
Written by a customer while visiting bose.com
Customer Rating
5
Great upgrade
on May 5, 2023
Posted by: DJ
Gender:Male
Length of ownership:1 month
Great upgrade from Earbud I. Better fit, and sound quality. The Aware/Quiet noise cancelling is major upgrade. So glad I upgraded.
Written by a customer while visiting bose.com
Customer Rating
2
Not the best
on May 5, 2023
Posted by: Mostdangeruss
Gender:Male
Length of ownership:3 months
I bought these a month or so ago. The noise cancellation is great. I have trouble with them connecting frequently and when I’m on calls the person I’m talking to hears extremely bad background noise and can’t seem to get it fixed.
Response from bose.comBy Nelson Penney, Customer Support, May 9, 2023
Hello,
It's great to hear you were impressed by the noise cancellation quality of the buds. I'm sorry to hear your callers have experienced bad background noise. We'd like to learn more about this so if you can, please reach out to us so we can investigate: https://bose.life/3ET4mCs.
Jeff - Customer Support
It's great to hear you were impressed by the noise cancellation quality of the buds. I'm sorry to hear your callers have experienced bad background noise. We'd like to learn more about this so if you can, please reach out to us so we can investigate: https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Not worth the money
on May 5, 2023
Posted by: Marklilman
Gender:Male
Length of ownership:1 month
I got these few weeks ago I'm very unhappy with them dont get me wrong they sound good but that's the only thing I like about them no instructions on how to use them or setup anything came in the box with them and the touch to answer calls and different things isn't easy to use or figure out and really don't like the fact i cant use the left side by itself. I paid way to much money for something that's this hard to use it'll be my last product from them.
Response from bose.comBy Nelson Penney, Customer Support, May 16, 2023
Hello,
Thanks for leaving your thoughts on your recent purchase!
The QC earbuds II are designed to be used with the simple-to-use Bose Music application which can walk you through the setup process.
We do not include paper-based user guides as updates are regularly pushed new features may be introduced meaning that information quickly becomes outdated. Instead, we include user manuals and product support pages on our website that give you a plethora of information in easy to find ways including a list of articles where you can search keywords, and even videos that talk you through setup. Prefer the old fashioned booklet-type guides? You can simply download these to your smartphone or computer and have them accessible at the click of a button.
To find out more - please visit: https://www.bose.comk/en_us/support/products/bose_headphones_support/bose_in_ear_headphones_support/quietcomfort-earbuds-ii.html
Jeff - Customer Support
Thanks for leaving your thoughts on your recent purchase!
The QC earbuds II are designed to be used with the simple-to-use Bose Music application which can walk you through the setup process.
We do not include paper-based user guides as updates are regularly pushed new features may be introduced meaning that information quickly becomes outdated. Instead, we include user manuals and product support pages on our website that give you a plethora of information in easy to find ways including a list of articles where you can search keywords, and even videos that talk you through setup. Prefer the old fashioned booklet-type guides? You can simply download these to your smartphone or computer and have them accessible at the click of a button.
To find out more - please visit: https://www.bose.comk/en_us/support/products/bose_headphones_support/bose_in_ear_headphones_support/quietcomfort-earbuds-ii.html
Jeff - Customer Support
Written by a customer while visiting bose.com