Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
QCII
on May 8, 2023
Posted by: SCH
Gender:Male
Length of ownership:1 month
The noise cancelling and quality of sound is awesome.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on May 8, 2023
Posted by: Epper
Gender:Male
Length of ownership:1 month
First time buyer of the Bose ear buds. I've had (2) pair of the Apple product and the QC are far superior. Worked real well on a plane.
Written by a customer while visiting bose.com
Customer Rating
4
Great Features and sound
on May 8, 2023
Posted by: ChrisChris
Gender:Male
Length of ownership:1 month
Bought a month ago and have enjoyed the sound quality and features. The fit is perfect and the noise cancellation is amazing. The only problem I have is that when you are in windy conditions, the noise is very annoying. The mic picks up wind even while listening to music. For the money of this product, that is disappointing.
Written by a customer while visiting bose.com
Customer Rating
1
Noise cancellation mode hissing sound
on May 8, 2023
Posted by: Cecilia
Gender:Female
Length of ownership:1 week
I bought this because of debilitating misophonia only to find out that the noise cancellation mode has an unpleasant and loud hissing sound. It’s awful.
Response from bose.comBy Nelson Penney, Customer Care, May 8, 2023
Hi Cecilia.
Sorry to hear that you are hearing a hissing sound in your earbuds. Please follow the simple steps here to address the issue. https://bose.life/42e4gzL If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Sorry to hear that you are hearing a hissing sound in your earbuds. Please follow the simple steps here to address the issue. https://bose.life/42e4gzL If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good product
on May 8, 2023
Posted by: FALLMON
Gender:Male
Length of ownership:1 month
I like those earbuds Bose it’s one of the best brand of earbuds
Written by a customer while visiting bose.com
Customer Rating
3
A step down?
on May 8, 2023
Posted by: ZeppFan1
Gender:Male
Length of ownership:3 months
This review is my opinion comparing Bose QC earbuds vs Bose QC2 earbuds.
Battery life-same
Charging case- hinge on lid feels like it would break off easier. A little tougher to remove buds from case.
Fit- bands and tips vs wings I prefer the wings and old tips I felt like I got a tighter fit although they still stay in place very well.
ANC is remarkable! A great step up!
Touch control- too many taps to perform command. Sometimes although you’re making great contact with your finger it will not recognize and perform a different command, (with current update.)
Accessibility- Now you have a choice of left or right ear only and full touch controls for each which is a big bonus for me.
Sound quality- the quality you would expect from Bose! However, the punch of the bass isn’t as hard as the QC but still sounds amazing and the kids and highs are right in the money. I listen to these everyday at work and they never fall out. Overall I prefer the QC over the QC2, BUT the QC2 are nothing to shake a stick at. I’m still very happy with my QC2 and will ALWAYS have faith and trust in Bose earbuds to help me through every workday!
Battery life-same
Charging case- hinge on lid feels like it would break off easier. A little tougher to remove buds from case.
Fit- bands and tips vs wings I prefer the wings and old tips I felt like I got a tighter fit although they still stay in place very well.
ANC is remarkable! A great step up!
Touch control- too many taps to perform command. Sometimes although you’re making great contact with your finger it will not recognize and perform a different command, (with current update.)
Accessibility- Now you have a choice of left or right ear only and full touch controls for each which is a big bonus for me.
Sound quality- the quality you would expect from Bose! However, the punch of the bass isn’t as hard as the QC but still sounds amazing and the kids and highs are right in the money. I listen to these everyday at work and they never fall out. Overall I prefer the QC over the QC2, BUT the QC2 are nothing to shake a stick at. I’m still very happy with my QC2 and will ALWAYS have faith and trust in Bose earbuds to help me through every workday!
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on May 8, 2023
Posted by: JC
Gender:Male
Length of ownership:1 month
I have the original Quite comfort earbuds which I have always been very pleased with. The QC2 are much improved. Love the smaller size and design. I was a little doubtful regarding how well they would stay in the ear but I am very pleased that they are very secure. I have used them for work, the gym and running and have had no issues at all. Great product can’t be happier with them.
Written by a customer while visiting bose.com
Customer Rating
5
Great features!
on May 8, 2023
Posted by: Siminoco
Gender:Male
Length of ownership:1 month
I bought this 3 weeks ago and I am very happy with it.
Written by a customer while visiting bose.com