Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
on March 6, 2024
Posted by: Lewt42
Really happy with the sound and quality of the earbuds.
Written by a customer while visiting bose.com
Customer Rating
1
Problem With Fit and Comfort
on March 5, 2024
Posted by: josefb122
Gender:Male
Length of ownership:6 months
I have problems with the fit and comfort. I tried all sizes of ear tips and stabilization bands. In my left ear the earbud was constantly falling out with the largest size. I bought size XL and the stabilization band 4 helps it stay secure. In my right ear the earbuds fall out with stabilization band size 2, but sizes 3 and 4 cause me to feel discomfort or pain in my ear. Bose needs to improve the fit, stability and comfort and include more sizes like 2.5 and 3.5 to improve the fit and comfort.
Also, the app doesn't work sometimes and is stuck connecting and can't connect to the earbuds, then shows an error message.
Response from bose.comBy Customer care, March 5, 2024
Hi Josef.
Thank you for your post. We will certainly look into this feedback of yours regarding the ear tips and stability band sizes. With the app, please try signing out of your account, rebooting your phone, and signing in back after. If you need further assistance, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. We will certainly look into this feedback of yours regarding the ear tips and stability band sizes. With the app, please try signing out of your account, rebooting your phone, and signing in back after. If you need further assistance, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds.
on March 5, 2024
Posted by: ETXOutlaw
Gender:Male
Length of ownership:6 months
The best earbuds I have used so far. Easy controls.
Written by a customer while visiting bose.com
Customer Rating
5
on March 3, 2024
Posted by: Arindam
Gender:Male
Length of ownership:1 month
I bought this product one month back and I am happy with it's quality.
Written by a customer while visiting bose.com
Customer Rating
5
Stays in ears
on March 2, 2024
Posted by: BBOK
Did not disappoint! Lived up to Bose Quality. The stay in ears much better than other popular brands. I highly recommend!
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on February 29, 2024
Posted by: Jwat
Gender:Male
Length of ownership:6 months
Outstanding quality and workmanship. Enjoy using them daily when exercising.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound!
on February 27, 2024
Posted by: Jag
Gender:Male
Length of ownership:1 month
I’m very happy with my purchase! Great sound quality and feel great.
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds!
on February 27, 2024
Posted by: IqGa
This is what I wanted & expected. It’s the one for me.
Written by a customer while visiting bose.com