Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
3
So far, not sure.
on June 4, 2023
Posted by: Itchy58
Gender:Female
Length of ownership:1 month
I’ve been using these for about three weeks and am contemplating returning them. While the sound is nice, a few times they haven’t connected easily with my phone and that’s very irritating. I never have that issue with my AirPods. And the noise cancellation isn’t great either. Not sure yet what I’ll do.
Response from bose.comBy Nelson Penney, Customer Support, June 9, 2023
Hey,
I'm sorry that you've been facing some connection issues with your earbuds. We recently reached out to you directly to assist you further. In case you missed it, here's what we suggested.
Please try the following steps at - https://bose.life/43wCizQ. We also suggested testing your earbuds when connected to another https://bose.life/3WV5QVD see if the connection issues persist.
In terms of the noise cancellation, having the correct fit is essential. Follow the steps here to check this - https://bose.life/3X2AVH0.
We hope to hear back from you soon to see how things went.
Thanks,
Charlotte - Customer Support
I'm sorry that you've been facing some connection issues with your earbuds. We recently reached out to you directly to assist you further. In case you missed it, here's what we suggested.
Please try the following steps at - https://bose.life/43wCizQ. We also suggested testing your earbuds when connected to another https://bose.life/3WV5QVD see if the connection issues persist.
In terms of the noise cancellation, having the correct fit is essential. Follow the steps here to check this - https://bose.life/3X2AVH0.
We hope to hear back from you soon to see how things went.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely the Best!
on June 4, 2023
Posted by: FLV
Gender:Male
Length of ownership:1 month
I got them recently and they surpass my expectations in every respect. They are the best headphones I have ever had! In fact, I rarely use my Bose noise cancelling headphones now.
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds QC tII
on June 4, 2023
Posted by: Sapphire
Gender:Male
Length of ownership:1 week
The most incredible earbuds I have owned that’s far. I had the ear buds QC one, but these fit more comfortable and people can hear me better.
Written by a customer while visiting bose.com
Customer Rating
4
Bose QC II Earbuds
on June 4, 2023
Posted by: Mister T
Gender:Male
Length of ownership:3 months
I love how they sound and function. I do experience occasional Bluetooth disconnects which I find annoying, but this may be my phone (IPhone 13 Pro) as my previous buds did this as well.
Written by a customer while visiting bose.com
Customer Rating
5
Noise Canceling is awesome
on June 4, 2023
Posted by: David
Length of ownership:1 week
Sound is incredible. They work great on airplanes .
Written by a customer while visiting bose.com
Customer Rating
5
Nice Improvement on OG earbuds
on June 3, 2023
Posted by: AshLIyea
Gender:Female
Length of ownership:3 months
Much lighter and noticeably improved audio quality. As a trade off, they are more flimsy. I have dropped them and cosmetically damaged them which never happened with the OG earbuds. Still works though!
Written by a customer while visiting bose.com
Customer Rating
5
Exceeded expectations
on June 3, 2023
Posted by: Olek
Gender:Male
Length of ownership:1 month
As a runner I am always in search of better headphones. And honestly I was positive shocked putting these on first time. After too many pairs of other brands and models QC II feel and sound like next generation of true wireless technology.
First of all sound quality: these trully sound like over the ear headphones. No other wireless earbuds are even close.
Second - comfort. Running with them for over 2 hours and no irritations or any discomfort. They also sit stable, not moving at all.
ANC is just the best, nothing to compare with.
Controls... are okay. As someone who prefers buttons to touch I am okay with controls. Some random touches here and there, but not the worst.
First of all sound quality: these trully sound like over the ear headphones. No other wireless earbuds are even close.
Second - comfort. Running with them for over 2 hours and no irritations or any discomfort. They also sit stable, not moving at all.
ANC is just the best, nothing to compare with.
Controls... are okay. As someone who prefers buttons to touch I am okay with controls. Some random touches here and there, but not the worst.
Written by a customer while visiting bose.com
Customer Rating
5
earbuds
on June 2, 2023
Posted by: blue midnight
Gender:Male
Length of ownership:1 week
I bought these a week ago compleetly satisfied with QuietComfort II
Written by a customer while visiting bose.com