Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Mor Than I Expected
on June 10, 2023
Posted by: Eromero1063
Gender:Male
Length of ownership:1 month
I had the previous version of this type of Buds and this Quiet Comfort earbuds are much superior.
Written by a customer while visiting bose.com
Customer Rating
1
Connection not that great
on June 10, 2023
Posted by: Rsherman76
Gender:Male
Length of ownership:1 month
When I have it paired to my work phone and answer 8 times out of 10 it unconnects when I answer.
Response from bose.comBy Nelson Penney, Global Customer Service, June 20, 2023
Hi there! I hope you're enjoying the sound and comfort of your QC Earbuds II! We reached out to you directly to provide some assistance. If you're noticing issues with the connection holding to your device, please be sure to try the troubleshooting at https://bose.life/3JpFBRA. Please get back to us to let us know if this helps, or reach out to us at https://bose.life/42OxiWq, so we can continue to assist you with this if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound!
on June 9, 2023
Posted by: S Nghiem
Gender:Female
Length of ownership:1 month
This is Mother's Day gift from my husband. Love it!
Written by a customer while visiting bose.com
Customer Rating
3
Wasn’t easy to get started
on June 9, 2023
Posted by: Sacha
Gender:Male
Length of ownership:1 week
I jus purchased Bose quiet comfort there’s really not much
Information on how to charge the buds
Information on how to charge the buds
Response from bose.comBy Sam F, Global Customer Service, July 5, 2023
Hi Sacha, we hope you've enjoyed the sound of your QC Earbuds II! We reached out to you directly with a message directly to help provide some assistance, and sent the link at https://bose.life/44ad2jp for charging your earbuds. Were you able to try this yet? Please let us know how you get on by reaching back out, or contacting us at https://bose.life/3iazBx7 so we can assist you further.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Good Enough
on June 9, 2023
Posted by: Noah
Gender:Male
Length of ownership:1 month
It has been colse to a month of using the head phones almost daily.
Pros: quality sound, looks cool, convenient storage, charges quickly at this time
Cons: falls out while running or flexing ears, sweat and hair can stop the device, difficult to tap two/three times (inconsistent skip/rewind), warranty is not clear so I’m overly protective, would not bring on a skateboard/bike ride
Mostly used to help me study
Pros: quality sound, looks cool, convenient storage, charges quickly at this time
Cons: falls out while running or flexing ears, sweat and hair can stop the device, difficult to tap two/three times (inconsistent skip/rewind), warranty is not clear so I’m overly protective, would not bring on a skateboard/bike ride
Mostly used to help me study
Response from bose.comBy Nelson Penney, Global Customer Service, June 20, 2023
Hi Noah, I'm pleased to hear you're a huge fan of the audio quality, design and functionality of the QC Earbuds II. In regard to the issues with fit you've experienced, have you tried all included sizes of eartips and stability bands included with the earbuds? Also, please check out our guidance at https://bose.life/43N3Dhn for assistance with finding the perfect fit. Let us know if you continue to run into problems with the fit by reaching out at https://bose.life/3NDnIkz, so we can help you find a solution to use these when biking/skateboarding, and not just for your studies!
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Works great
on June 9, 2023
Posted by: Gary
Gender:Male
Length of ownership:1 month
I wanted noise canceling ear buds for when I cut grass, they work great !
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds hands down!
on June 9, 2023
Posted by: MrBoseSD
Gender:Male
Length of ownership:1 month
I ride in a "no helmet required state", these bad boys work great! Easy to use with my gloves, able to adjust surrounding noise to keep my awareness high. Used the previous model, worked great, but didn't know what I was missing until these slipped into my ear canal and graced my ear drums with what I can only describe as Apollo's son Orpheus whispering sweet nothing into my ears! Firm believer in Bose quality, been using them for years. I do not have nor will I have children, but if I did, I would make sure to keep the Bose Legacy in my bloodline. They do much more than play music or take calls, they tickle one of the five senses, just slightly as if to give our hearing goosebumps! The app used to control noise cancelling and make preset settings that even Helen Keller could use and appreciate, its awe-inspiring. 5 star review doesn't do it Justice, and here in 2023 we as American's are all about Justice. If you love yourself or your significant other, don't settle for anything less then the best, you deserve it, you are worthy, you are loved and Bose makes you feel that.
Written by a customer while visiting bose.com
Customer Rating
5
Super !!! 👌
on June 9, 2023
Posted by: jc
Length of ownership:1 month
Cristal Clear audio. Must ad 3D stereo enhanced and dynamic 3D 4D stereo effect..👍👍
Written by a customer while visiting bose.com