Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
4
A Sleek and Powerful Choice
on June 18, 2023
Posted by: amj9
Gender:Male
Length of ownership:3 months
I recently purchased the Bose QuietComfort® Earbuds II a month ago, and I must say, I am highly impressed with this remarkable audio companion. Here's a brief review of my experience:
1. Looks and Style: ⭐⭐⭐⭐⭐
The Bose QuietComfort® Earbuds II boast a sleek and stylish design that exudes sophistication. The earbuds have a modern aesthetic, complemented by a premium finish, making them an eye-catching accessory.
The Bose QuietComfort® Earbuds II boast a sleek and stylish design that exudes sophistication. The earbuds have a modern aesthetic, complemented by a premium finish, making them an eye-catching accessory.
2. Noise Cancellation: ⭐⭐⭐⭐⭐
The noise cancellation technology on the QuietComfort® Earbuds II is nothing short of exceptional. It effortlessly blocks out unwanted background noise, allowing me to immerse myself fully in my favorite music or podcasts.
The noise cancellation technology on the QuietComfort® Earbuds II is nothing short of exceptional. It effortlessly blocks out unwanted background noise, allowing me to immerse myself fully in my favorite music or podcasts.
3. Battery Life: ⭐⭐⭐⭐⭐
One of the standout features of the QuietComfort® Earbuds II is its impressive battery life. The earbuds offer an extended playback time, ensuring that I can enjoy my music for hours on end without worrying about running out of battery.
One of the standout features of the QuietComfort® Earbuds II is its impressive battery life. The earbuds offer an extended playback time, ensuring that I can enjoy my music for hours on end without worrying about running out of battery.
4. Connectivity with Android & iOS: ⭐⭐⭐⭐⭐
Whether you're an Android or iOS user, the QuietComfort® Earbuds II provide seamless connectivity. I appreciate that they effortlessly pair with my devices, allowing me to switch between them without any hassle.
Whether you're an Android or iOS user, the QuietComfort® Earbuds II provide seamless connectivity. I appreciate that they effortlessly pair with my devices, allowing me to switch between them without any hassle.
5. Wireless Charging: ⭐⭐⭐
While the QuietComfort® Earbuds II do not support wireless charging like the previous version, this is a minor drawback considering the overall performance and features of the earbuds. I would have loved the convenience of wireless charging, but it does not detract significantly from the exceptional experience.
While the QuietComfort® Earbuds II do not support wireless charging like the previous version, this is a minor drawback considering the overall performance and features of the earbuds. I would have loved the convenience of wireless charging, but it does not detract significantly from the exceptional experience.
In conclusion, the Bose QuietComfort® Earbuds II have exceeded my expectations in nearly every aspect. Their sleek looks, impressive noise cancellation, long battery life, and seamless connectivity make them a top-tier choice for audio enthusiasts. While the absence of wireless charging is a slight disappointment, it does not overshadow the overall excellence of these earbuds. I highly recommend the Bose QuietComfort® Earbuds II to anyone seeking a powerful and stylish audio companion.
PS: I do own the NC 700 which are equally amazing.
Written by a customer while visiting bose.com
Customer Rating
3
My quiet comfort II.
on June 18, 2023
Posted by: Scott
Length of ownership:1 month
I am very happy with the sound quality. But I had to replace the first pair due to the left bud stoped working. And this morning could not get music or games to play through them. Disconnected them and rebooted the phone. Then tried about an hour later and they are working fine. Oddly Siri work just fine.
Response from bose.comBy Nelson Penney, Customer Support, June 21, 2023
Hi Scott,
Thanks for leaving your thoughts on your QC Earbuds II. It's great to hear you were impressed by the sound quality but I'm sorry to hear you had issues with your first set. You did the right thing by disconnecting them. Generally if there is an issue with connection, establishing a new pairing will help illeviate problems. Remember, make sure the buds are also fully updated.
Jeff - Customer Support
Thanks for leaving your thoughts on your QC Earbuds II. It's great to hear you were impressed by the sound quality but I'm sorry to hear you had issues with your first set. You did the right thing by disconnecting them. Generally if there is an issue with connection, establishing a new pairing will help illeviate problems. Remember, make sure the buds are also fully updated.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Annoying Family
on June 18, 2023
Posted by: Yeasterbunny
Gender:Male
Length of ownership:1 week
I bought this to drown out my father on the way to chemotherapy, he never stops talking. I have to say that these have been amazing and I can’t hear him at all!
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds look good and beautiful….
on June 18, 2023
Posted by: Kwesimoore
Gender:Male
Length of ownership:1 week
I’ve owned this product for a week now and so far I’m happy
Written by a customer while visiting bose.com
Customer Rating
1
Expensive, with less features
on June 18, 2023
Posted by: TinCan
Gender:Male
Length of ownership:1 month
One of the most expensive head phones on the market, but doesn't have a microphone on both head phones, so you can only speak into the right ear bud. If it dies you have to go back to pressing your phone to your ear. Hard to use the app, it does respond well and isn't easy to navigate.
Good sound quality, and buds fit the ear nice. Not worth the excessive money.
Response from bose.comBy Nelson Penney, Customer Support, June 21, 2023
Hey,
It's great to hear that you're enjoying the sound quality and fit of these earbuds. I'm sorry that you're having difficulty with the app. We recently contacted you directly to provide some further assistance. In case you missed it, we wanted to let you know that the QC Earbuds II feature 4 microphones in each earbud, so both earbuds will pick up your voice input. If you feel that microphone quality has not been as expected, please try the steps here - https://bose.life/42NlOSY.
We also wanted to know what parts of the app you are experiencing issues with. Please do get back to us so that we can assist you further.
Thanks,
Charlotte - Customer Support
It's great to hear that you're enjoying the sound quality and fit of these earbuds. I'm sorry that you're having difficulty with the app. We recently contacted you directly to provide some further assistance. In case you missed it, we wanted to let you know that the QC Earbuds II feature 4 microphones in each earbud, so both earbuds will pick up your voice input. If you feel that microphone quality has not been as expected, please try the steps here - https://bose.life/42NlOSY.
We also wanted to know what parts of the app you are experiencing issues with. Please do get back to us so that we can assist you further.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Overall high marks!
on June 18, 2023
Posted by: DGB
Gender:Male
Length of ownership:3 months
Great sound quality, excellent noise cancelling, but the Bluetooth pairing is problematic.
Written by a customer while visiting bose.com
Customer Rating
3
Connectivity issues - no wireless charging
on June 17, 2023
Posted by: LllopezX
Gender:Male
Length of ownership:6 months
As always, sound quality, clarity, bass and noise cancellation is the best on Bose earbuds. However, this was such a pain to connect to other devices. Seems like I can only connect it to one. Love that you can now use one bud at a time BUT sometimes it loses connection. And when it does, it’s such a pain to reconnect. Wish that there was also wireless charging on the case like earbuds 1…. I’m giving 3/5….
Response from bose.comBy Nelson Penney, Customer Support, June 21, 2023
Hey,
It's great to hear that you're impressed with many aspects such as the sound quality and noise cancellation. We recently contacted you directly as we'd love to offer further assistance for the connectivity issues you've been facing. In case you haven't seen our message, we wanted to know if you were referring to multipoint connection or if you're unable to connect to certain devices at all. If the latter, follow the steps here - https://bose.life/43TL9Me.
When your device disconnects, we have a great range of troubleshooting that you can find here - https://bose.life/43Q9Edl.
We'd love to hear back from you!
Thanks,
Charlotte - Customer Support
It's great to hear that you're impressed with many aspects such as the sound quality and noise cancellation. We recently contacted you directly as we'd love to offer further assistance for the connectivity issues you've been facing. In case you haven't seen our message, we wanted to know if you were referring to multipoint connection or if you're unable to connect to certain devices at all. If the latter, follow the steps here - https://bose.life/43TL9Me.
When your device disconnects, we have a great range of troubleshooting that you can find here - https://bose.life/43Q9Edl.
We'd love to hear back from you!
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Noise Canceling
on June 17, 2023
Posted by: Alvin
Gender:Male
Length of ownership:1 month
I've had QC II earbuds for 2 weeks. Impressive. It took me a while to figure out how to get my own fit. They are comfortable and allow me to immerse myself with all the musical styles I listen
Written by a customer while visiting bose.com