Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
Bose QC Earbuds Survey
on June 25, 2023
Posted by: Tazz
Gender:Male
Length of ownership:3 months
Easy on the ears. Simple to use. Fantastic sound quality and quiet mode brings the music into a full surround sound experience
Written by a customer while visiting bose.com
Customer Rating
5
What you would expect from Bose
on June 24, 2023
Posted by: RC
Gender:Male
Length of ownership:1 month
I would love to give a complete 5 star review, however I am having trouble with finding a good fitting ear pad. Do you larger than ones that came with product?
Written by a customer while visiting bose.com
Customer Rating
5
Best quality and features
on June 24, 2023
Posted by: Peter33
Gender:Male
Length of ownership:1 month
This is the best noise cancelling buds ever. Sound quality off the charts.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound in a small package
on June 24, 2023
Posted by: wcrichards
Gender:Male
Length of ownership:1 month
Bought these as an upgrade to the QC Earbuds. The difference is striking. They are smaller than the originals but the sound is easily as good if not better. The software is upgraded to allow more levels of noise cancellation. Full cancellation is great, better than AirPods Pro.
Fitting is fully customizable which makes them very comfortable over a long period. They also stay in better than AirPods which makes them better for exercise.
Battery duration is also very good. I can go a couple days between charges.
Only negative is the size of the case. It will still fit in your pocket, but not as nicely as AirPods
Written by a customer while visiting bose.com
Customer Rating
1
Connection interference
on June 24, 2023
Posted by: Vrah
Gender:Male
Length of ownership:1 month
Walking down a busy street actually disconnects from Apple Watch and iPhone
Response from bose.comBy Charlotte, Customer Support, July 7, 2023
Hi Vrah,
I'm sorry that you're facing some connection issues with your earbuds. We contacted you directly recently to provide some assistance with this. Please follow the steps here to address this - https://bose.life/3owrd2p.
We'd love to hear back from you soon.
Thanks,
Charlotte - Customer Support
I'm sorry that you're facing some connection issues with your earbuds. We contacted you directly recently to provide some assistance with this. Please follow the steps here to address this - https://bose.life/3owrd2p.
We'd love to hear back from you soon.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
So far so g
on June 24, 2023
Posted by: Lucy
Gender:Female
Length of ownership:1 week
Works wonderfully so far. Noise cancellation works great. Hopefully I will always say I’m very happy with my Bose Quiet Comfort Earbuds
Written by a customer while visiting bose.com
Customer Rating
3
Great for noise cancellation, but a bit buggy
on June 24, 2023
Posted by: PA
Gender:Male
Length of ownership:1 month
I bought this a month ago and for the most part I am happy with it, but the touch features don’t always work correctly, especially the up and down for volume control and the “aware” function is not as good as competitors like Jabra. However, if you want this primarily for noise cancellation, they are the best I have seen for earbuds. I currently also own the quietcomfort headphones and nothing beats them for overall performance in all areas, but they are too bulky for work use. All in all, I’m happy with the purchase, but they need to work on the control features and awareness function.
Response from bose.comBy Charlotte, Customer Support , July 7, 2023
Hi, it's great to hear that you're happy with your purchase.
We recently contacted you directly to provide some assistance with the difficulty you've had using the touch controls. In case you haven't seen it, we wanted to make sure that you are familiar with the touch control area and the actions needed. Please view our guide here - https://bose.life/3PPNa82.
We'd love to hear back from you to see if this helps to improve your experience.
Thanks,
Charlotte - Customer Support
We recently contacted you directly to provide some assistance with the difficulty you've had using the touch controls. In case you haven't seen it, we wanted to make sure that you are familiar with the touch control area and the actions needed. Please view our guide here - https://bose.life/3PPNa82.
We'd love to hear back from you to see if this helps to improve your experience.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love the sound and fit of my new ear pods.
on June 24, 2023
Posted by: Magprostho
Gender:Male
Length of ownership:3 months
My new ear pods have great sound and excellent fit in my ears. The noise cancelling is great I feel better than my AirPods. I got those after to compare and they both have excellentt sound quality with the Bose having a slightly deeper sound.
Written by a customer while visiting bose.com