Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
3
Good features
on July 1, 2023
Posted by: Reedy Bose
Gender:Male
Length of ownership:1 month
Got these for fathers day. Was impressed at first. But now they are unpairing and shutting off. Battery life isn't good. I should have went with my gut feeling and bought the noise canceling Beats By Dre
Response from bose.comBy Sam F, Global Customer Service, July 7, 2023
Hey there, glad to hear the QC Earbuds II have served you well! I'm sorry to hear you've had some difficulties with Bluetooth and battery life, and we've reached out to you directly to help with this. Included were the steps at https://bose.life/3OKrIAP to help with connectivity issues, and guidance at https://bose.life/422bTZr to improve battery life if you're not receiving the expected hours. Please reach back out to us to let us know how things go, or contact us at https://bose.life/3iazBx7 so we can assist you further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
QC2 AWESOME
on July 1, 2023
Posted by: Timbo
Gender:Male
Length of ownership:1 month
I was worried about these, but I have to say they’re very comfortable. The sound is great. You can cut out the outside noise or leave it on which is also great all around the great product.
Written by a customer while visiting bose.com
Customer Rating
5
Another great Bose product!
on June 30, 2023
Posted by: WLP
Gender:Male
Length of ownership:1 week
Look, design and sound quality are superior. I love the ability to customize the fit.
Written by a customer while visiting bose.com
Customer Rating
5
Great Features
on June 30, 2023
Posted by: Berting
Gender:Male
Length of ownership:1 month
I bought this product and I finally found what I have been looking for - adjustable modes whenever I want to "tune-out" or "be aware" of my surrounding while listening to music, comfortable fit and the sound quality is superb!
Written by a customer while visiting bose.com
Customer Rating
4
Nice sounding buds
on June 29, 2023
Posted by: Scootertrash
Gender:Male
Length of ownership:1 month
They have great sound and features but like all I have tried just won’t give that loud rocking out volume. But I guess they don’t want to get sued by deaf people
Written by a customer while visiting bose.com
Customer Rating
5
Bose Quite Comfort Earbuds - An excellent product
on June 29, 2023
Posted by: Gerry
Gender:Male
Length of ownership:1 month
I bought this amazing earbuds over three weeks ago and I’m so happy. I use it at work in transparency mode and it’s been working great for me. I’m listen to live news or music while working in my computer station, and just being able to listen and still hear my surroundings is just awesome. Its awareness awesome with excellent sound quality overall.
I highly recommend it.
I highly recommend it.
Written by a customer while visiting bose.com
Customer Rating
5
Life changing
on June 29, 2023
Posted by: Bean
Gender:Female
Length of ownership:1 week
I bought these to wear in a loud office environment. I am extremely sensitive to noise. The canceled our so much noise that it made it feel like I was alone. I highly recommend these.
Written by a customer while visiting bose.com
Customer Rating
3
Quiet comfort 2
on June 29, 2023
Posted by: shause
Gender:Male
Length of ownership:1 month
Not really happy with them. They do block out noise. But they seem not very loud.
Response from bose.comBy Sam F, Global Customer Service, July 7, 2023
Hi there, glad to hear you're experiencing the supreme noise-cancellation of the QC Earbuds II! We reached out with a message to help with your audio level concerns, in which we included the steps at https://bose.life/46exrp5. Please give these a try and ensure you've tried all included sizes of ear tips and stability bands to ensure the best fit for optimal audio experience. Let us know how you get on by reaching back out, or getting in touch at https://bose.life/3iazBx7.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com