Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
3
Excellent noise cancelling, awful fit.
on September 6, 2023
Posted by: Normal ear shape guy
QC II Earbuds. The noise cancelling is excellent. 5 ⭐. The sound is very good. The three rating is because the fit is awful. I even paid for the extended sizes of tips ($20 w/shipping and taxes) that should absolutely be included in the base product. They at least keepsl the earbuds in my ear longer, but not while moving. Samsung and Air pods earbuds fit quite securely - so my ears are not excessively weird.
Response from bose.comBy Nelson Penney, Customer Care, September 8, 2023
Hi.
Thank you for your post. Sorry to hear that you are having difficulty with the fitting of your earbuds. I would like you give you a link on how you can properly adjust and wear it. Here it is, https://bose.life/3Q4AgDu. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Thank you for your post. Sorry to hear that you are having difficulty with the fitting of your earbuds. I would like you give you a link on how you can properly adjust and wear it. Here it is, https://bose.life/3Q4AgDu. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Written by a customer while visiting bose.com
Customer Rating
5
Love the fit and sound
on September 3, 2023
Posted by: RJ27
Gender:Male
Length of ownership:1 month
I have had multiple Bose products and have always been happy. Recently I needed to replace my soundsport earbuds after several years of use. I am very happy that I chose these earbuds. The fit is great. Sound is excellent. The different modes of noise cancelation is really nice and works very well.
Written by a customer while visiting bose.com
Customer Rating
5
Love my QC II earbuds!
on September 3, 2023
Posted by: DeeB
Gender:Female
Length of ownership:6 months
LOVE these earbuds! The sound is amazing and the noise cancelling incredible. I have been a Bose customer for years and have several Bose products. The produce high quality products you can rely on!
Written by a customer while visiting bose.com
Customer Rating
3
Music- Great/ Calls - terrible
on August 31, 2023
Posted by: ACe60
Length of ownership:3 months
They are great for music, but absolutely terrible for phone calls. The person on the other ends hears EVERYTHING way too loud and disturbing. I wish I was able to wear all the time, not just for music.
Response from bose.comBy Nelson Penney, Customer support, September 5, 2023
Hello I'm glad to hear that you are enjoying the sound quality of the earbuds. For any issues with the microphone, please try our recommended troubleshooting steps found here: bose.life/3L6RlJm.
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR.
Liam - Customer support
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
No regrets
on August 30, 2023
Posted by: John
Hands down the best ear appliance I've ever used. The app for different modes is great. Amazing noise canceling. Rich music.
Written by a customer while visiting bose.com
Customer Rating
3
Not bad
on August 29, 2023
Posted by: Mamasugaaaa
Great earphones but anyone listening can hear everything external from me magnified. I like to walk down a street with trucks & the person I'm talking to gets blasted with the truck sounds. Other than that they're fine. Maybe not over $100 fine,but still...
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on August 26, 2023
Posted by: Kecksz28
Gender:Male
Length of ownership:1 year or longer
Best thing I've ever had in my ear. Once they put up the last update they became really good
Written by a customer while visiting bose.com
Customer Rating
5
Try them for your self, you won't be disappointed.
on August 25, 2023
Posted by: Bigbrown
Length of ownership:1 month
I am enjoying my Bose ear buds very much. Sound and quality is great!
Written by a customer while visiting bose.com