Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Average customer rating
4.1
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
956
4 Stars
278
3 Stars
212
2 Stars
116
1 Star
116
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
Customer Rating
5
BOSE B BOMB
on April 21, 2024
Posted by: DJ
Gender:Male
Length of ownership:1 month
This. Is What BOSE can do!! Perfect combination of excellent sound, comfortable fit and with a lil style to boot!
Written by a customer while visiting bose.com
Customer Rating
5
on April 19, 2024
Posted by: ctrlaltondelete
Gender:Male
Length of ownership:6 months
always keeps me motivated while I'm working in my kitchen! the aware mode really does wonders
Written by a customer while visiting bose.com
Customer Rating
2
2nd generation not better than the 1st generation
on April 18, 2024
Posted by: Canthear23
Gender:Male
Length of ownership:1 week
Issues with connections
Connections to device is not quality vs overall price.
Connections to device is not quality vs overall price.
Response from bose.comBy Customer Support, April 19, 2024
We're sorry to hear that you're experiencing connection issues in your new earbuds. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We recommend visiting the following help article to address the issue: https://bose.life/49IbnDt. Please don't hesitate to reach out to our support team for assistance in case the problem persists.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good sounds
on April 16, 2024
Posted by: Kodey
Gender:Male
Length of ownership:1 month
Like the way they covers noise pretty well and fit comfortably
Written by a customer while visiting bose.com
Customer Rating
3
Comfortable but unreliable
on April 15, 2024
Posted by: Jippeenator
Gender:Male
Length of ownership:6 months
Decent sound quality, comfortable, and relatively fast charging. Sadly they do not stay connected to either my computer Bluetooth, or my mobile device Bluetooth consistently. This occurs both at work and at home. These are unreliable.
Response from bose.comBy Customer Service, April 17, 2024
Thanks for your review. Be sure your product is within 33 feet (10 meters) of the Bluetooth device. Bluetooth's range is about 33' (10 m). This range can be reduced by obstacles (i.e. walls, doors, pockets, nearby Bluetooth devices, etc.). Try moving the device and product closer together.
Warm regards
Jolie - Customer Support
Warm regards
Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
You will not find better sound!
on April 10, 2024
Posted by: Longman
Gender:Male
Length of ownership:1 month
Amazing as always. This is at least my 8th Bose product purchase and there’s a reason I always come back!
Written by a customer while visiting bose.com
Customer Rating
4
Noise cancelling super needs more intel activation
on April 10, 2024
Posted by: bose 2023
Gender:Male
Length of ownership:6 months
Great battery life and change from device to device but they continue to be active unless locked up in the box.
Written by a customer while visiting bose.com
Customer Rating
2
on April 9, 2024
Posted by: Earbuds ll
The headset disconnects the audio from the phone for no reason.
Response from bose.comBy Customer Care, April 9, 2024
Hi.
Thank you for your post. Sorry to hear that you are experiencing disconnection with your earbuds. Please try the simple steps here to help you with this. https://bose.life/439FmCG. Please get in touch with us here, if you require further assistance. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. Sorry to hear that you are experiencing disconnection with your earbuds. Please try the simple steps here to help you with this. https://bose.life/439FmCG. Please get in touch with us here, if you require further assistance. https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com